At a Glance
- Tasks: Assist in delivering exciting events like concerts, sports, and conferences.
- Company: Join the vibrant University of Worcester events team.
- Benefits: Starting pay of £12.38, retail benefits, and wellbeing support.
- Other info: Flexible shifts during evenings and weekends, great for students.
- Why this job: Experience the thrill of live events while providing excellent customer service.
- Qualifications: Confident individuals with a passion for customer service.
The predicted salary is between 12 - 16 € per hour.
Please note this vacancy is only eligible for students or employees of the University of Worcester. Events at the University of Worcester are key components of the University's strategy for growth and underpin the development aspirations of the university. This is an exciting opportunity to be involved in the delivery of the Arena's event management function.
The post holder(s) will be required on site for the duration of their event shift. Events you'll be working at include netball, basketball, karate, taekwondo, cheerleading, dance, conferencing, concerts and awards events. Our stewarding team undertake a variety of tasks, which range from set-up, bag checks, car parking, turnstile and VIP entry, crowd safety, merchandising and sales, cloakroom attendants, court attendants, broadcast runners, team liaisons to VIP hosting.
The role will suit confident individuals who have a real interest in providing excellent customer service in a fast-paced environment. Within University semester time, events take place at evenings and weekends and shifts will vary between 4 and 8 hours, dependent upon the event schedule. Flexibility to undertake shifts at these times is a key requirement. We are particularly seeking Arena Event Stewards that are available to support events over the summer period.
Interviews will take place on 15th October 2025. Experience the thrill of events and join our friendly events team.
For informal enquiries related to the role, please contact Jessica Kearns, via email.
What's in it for you?
- Minimum starting pay of £12.38
- Access to Staff Retail Benefits Scheme
- Wellbeing advice and support through our Employee Assistance Programme
- A friendly and supportive culture and work environment
Arena Event Steward in Worcester employer: University of Worcester
The University of Worcester offers an exceptional working environment for Arena Event Stewards, where you can immerse yourself in a vibrant events culture while contributing to the university's growth strategy. With a focus on excellent customer service, you'll enjoy flexible shifts, competitive pay, and access to a range of employee benefits, including wellbeing support and retail discounts. Join our friendly team and be part of exciting events that make a real impact on the university community.
StudySmarter Expert Advice🤫
We think this is how you could land Arena Event Steward in Worcester
✨Tip Number 1
Get to know the events happening at the University of Worcester! Familiarise yourself with the types of events, like netball and concerts, so you can chat about them during your interview. It shows you're genuinely interested and ready to jump in!
✨Tip Number 2
Flexibility is key! Make sure to highlight your availability for evening and weekend shifts. The more flexible you are, the better your chances of landing that steward role. We love a team player who can adapt!
✨Tip Number 3
Brush up on your customer service skills! Think of examples where you've provided excellent service or handled tricky situations. This will help you stand out as someone who can keep the crowd happy and safe during events.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and know how to navigate the process like a pro!
We think you need these skills to ace Arena Event Steward in Worcester
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for events shine through! We want to see that you’re excited about being part of the Arena's event management team and that you understand the importance of delivering excellent customer service.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences. Whether it’s previous stewarding roles or customer service gigs, we want to know how your background fits with the tasks we’ve outlined in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for confident individuals who can handle a fast-paced environment!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at University of Worcester
✨Know Your Events
Familiarise yourself with the types of events you'll be stewarding, like netball and concerts. This shows your genuine interest and helps you answer questions about how you'd handle specific situations during these events.
✨Showcase Your Customer Service Skills
Prepare examples from past experiences where you've provided excellent customer service. Highlight your ability to stay calm under pressure, as this role requires handling crowds and ensuring safety.
✨Flexibility is Key
Be ready to discuss your availability for evening and weekend shifts. Emphasise your willingness to adapt to the event schedule, especially during busy periods like summer.
✨Ask Questions
Prepare thoughtful questions about the role and the events you'll be involved in. This not only shows your enthusiasm but also helps you understand what’s expected of you as an Arena Event Steward.
