Security Supervisor in Cambourne

Security Supervisor

Location: Wolverhampton Campus, Walsall Campus, Telford Campus, Science Park, Springfield Campus. Contract Type: Permanent. Salary: £25,949 – £26,093 pa. Closing Date: 20/07/2026. Job Reference: 14794.

About This Role

As a Day Security Officer, you will be part of the team responsible for the delivery of a customer‑focused security service. You will prioritise the safety of staff, students, residents and visitors, and the security of the University buildings and assets, enhancing the customer experience. You will also provide a comprehensive security service for all campus users and property of the University. Your daily contact with our customer base will help ensure a welcoming, safe and secure campus by being proactive, approachable, supportive, vigilant and visible. You will report to the Day Team Leader and will be an enthusiastic and highly skilled individual with considerable front‑line experience of working within a customer‑facing organisation. One of the most important roles this post incorporates is that of a first responder to safety and welfare related incidents; we are looking for an individual who is calm under pressure, caring and compassionate.

You will work across all university campus locations on a rota system: 3 days, 3 afternoons, 3 off, covering 365 days a year.

Campus Locations

• City Campus – Wulfruna Street, Wolverhampton, WV1 1LY
• Telford Campus – Shifnal Road, Priorslee, Telford, Shropshire, TF2 9NN
• Walsall Campus – Gorway Road, Walsall, West Midlands, WS1 3EZ
• Springfield Campus – Cambridge Street, Wolverhampton, WV10 OJR
• Science Park – Glaisher Drive, Wolverhampton, WV10 9RU

Responsibilities

Your responsibilities will include health and safety tasks, fire safety checks and responsibilities involving the fire alarm control room, and possible first aid responsibilities. If this is the case, you will be the first responder on site and be responsible for delivering first aid (in‑house training will be provided) and/or required to call the relevant medical service, doctor, 111 or 999 ambulance service.

Requirements

• Previous security or other relevant experience
• Exceptional customer service skills, with the ability to be diplomatic in conflict and empathise with individuals from a variety of backgrounds
• Ability to work in sometimes challenging situations, remaining calm and acting effectively
• Positive and committed team player, able to work independently and on your own initiative
• Comfortable with technology and computer literate (digital university)
• Highly skilled and flexible to deal with this challenging and varied role
• Ability to embrace change

Additional Information – Benefits

• Defined benefit pension scheme; automatically enrolled in the most appropriate option for your role.
• 30 days annual leave, plus 8 bank holidays and at least 4 extra paid concessionary days each year.
• Family‑friendly policies including maternity, paternity and adoption leave and pay.
• Training and development opportunities throughout your career.
• Staff benefits including discounts on travel, high street vouchers, gift cards, cinema tickets, leisure activities; tax‑free bicycle scheme.
• Employee Assistance Programme – support and counselling.
• Flexible working arrangements and hybrid working options.

Equality, Diversity and Inclusion

• We are an equal opportunities employer and welcome applications from all sections of the community.
• We prevent unlawful discrimination and harassment, promote equality of opportunity, and foster an inclusive environment.

Statement of Freedom of Speech and Academic Freedom

The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law. We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression. An offer of employment will never be denied based on lawful expression of beliefs, ideas or opinions.

Guidance on AI‑Assisted Applications

Applicants may use AI tools to support application preparation, but submissions must reflect the applicant’s own experience, achievements and motivations. We wish to understand your personal contributions to the role.

Flexibility in Working

The University recognises the value of flexible working arrangements and is open to discussion wherever possible.