Ticketing and Administration Assistant

Ticketing and Administration Assistant

Full-Time 20000 - 25000 £ / year (est.) No home office possible
University of Wolverhampton The Halls

At a Glance

  • Tasks: Support live events by managing ticketing and providing top-notch customer service.
  • Company: Join The University of Wolverhampton, a top-rated workplace for creativity and fun.
  • Benefits: Flexible hours, great team environment, and opportunities to grow your skills.
  • Other info: Exciting atmosphere with plenty of opportunities to connect and learn.
  • Why this job: Be part of unforgettable live moments and enhance your event management experience.
  • Qualifications: Strong communication skills and a passion for live events.

The predicted salary is between 20000 - 25000 £ per year.

Are you looking to experience the extraordinary and help create unforgettable live moments? Want to work for a venue recognised as one of The Sunday Times Best Places to Work? The University of Wolverhampton at The Halls is looking for a Ticketing and Administration Assistant to support the smooth running of our live events programme. This role plays an important part in delivering excellent ticketing, customer service and administrative support across the business.

What You’ll Do

  • Ticketing

Ticketing and Administration Assistant employer: University of Wolverhampton The Halls

The University of Wolverhampton at The Halls is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With a commitment to creating unforgettable live experiences, staff enjoy comprehensive training opportunities and the chance to be part of a dynamic team in a venue celebrated as one of The Sunday Times Best Places to Work.
University of Wolverhampton The Halls

Contact Detail:

University of Wolverhampton The Halls Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ticketing and Administration Assistant

✨Tip Number 1

Get to know the venue and its events! Research the University of Wolverhampton at The Halls and understand their live events programme. This will help you stand out in interviews by showing your genuine interest and enthusiasm for the role.

✨Tip Number 2

Network like a pro! Connect with people who work at the venue or in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might help you land that ticketing assistant gig!

✨Tip Number 3

Practice your customer service skills! Since this role involves delivering excellent ticketing and customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview.

✨Tip Number 4

Apply through our website! We want to make it easy for you to get your application in. Plus, applying directly shows your commitment and interest in the position. Don’t miss out on the chance to be part of something extraordinary!

We think you need these skills to ace Ticketing and Administration Assistant

Customer Service
Administrative Support
Ticketing Systems
Event Coordination
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Passion for Live Events: When you're writing your application, let your enthusiasm for live events shine through! We want to see that you’re excited about the role and how it fits into our mission of creating unforgettable moments.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight any relevant experience in ticketing or customer service, and don’t forget to mention your organisational skills – they’re key for this position!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Ticketing and Administration Assistant role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Halls!

How to prepare for a job interview at University of Wolverhampton The Halls

✨Know the Venue Inside Out

Before your interview, make sure you research The University of Wolverhampton at The Halls. Familiarise yourself with their events, mission, and values. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.

✨Showcase Your Customer Service Skills

As a Ticketing and Administration Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your ability to handle ticketing inquiries and provide top-notch support.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to ticketing and administration. Think about how you would handle a busy event day or resolve a customer complaint. Practising these scenarios can help you respond confidently during the interview.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the types of events they host or how the team collaborates during busy periods. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.

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