Dining and Retail Services: Residential Lead (Sandburg and Cambridge Cafés)

Dining and Retail Services: Residential Lead (Sandburg and Cambridge Cafés)

Cambridge Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations in dining services, from food prep to customer service.
  • Company: Join UWM's vibrant dining team at Sandburg and Cambridge Cafés.
  • Benefits: Flexible hours, hands-on experience, and a fun work environment.
  • Why this job: Gain leadership skills while working in a dynamic kitchen setting.
  • Qualifications: Must be a reliable UWM student with food service experience preferred.
  • Other info: Perfect for those looking to balance work with studies and develop critical thinking.

The predicted salary is between 13 - 16 £ per hour.

UWM Residential Dining is hiring student leads to help support and guide daily operations. Responsibilities include assisting with food prep, cashiering, and sanitation while providing excellent customer service and supporting team members. Leads are expected to model reliability, follow safety protocols, and help train new staff.

Physical requirements:

  • Stand continuously for a minimum of 4 hours
  • Lift up to 40 lbs. repeatedly, including reaching outward, upward, and sideways
  • Maneuver throughout a kitchen environment, and utilize kitchen tools safely

Duties may include:

  • Train new staff and provide team support
  • Assist with and oversee all phases of food preparation
  • Provide customer service in a friendly and welcoming manner
  • Maintain sanitation standards and portion control
  • Oversee serving station setup and restocking
  • Monitor beverage dispensers and condiments
  • Ensure FIFO stock rotation
  • Support cash/card handling and register operation
  • Assist with dishwashing
  • Other duties as assigned

Qualifications:

  • Currently enrolled UWM student
  • Reliable, responsible, and punctual
  • 1 year of food service experience preferred
  • Must have availability to work 15-20 hours/week (Mornings, afternoons, nights, weekends)
  • Willing to learn and follow instructions
  • Able to work independently or as part of a team
  • Able to work quickly and accurately while maintaining a pleasant attitude
  • Able to move efficiently in a kitchen environment

Panther Edge Competencies:

  • Critical Thinking – Students learn to analyze and evaluate information which helps them navigate complex situations and address challenges.
  • Leadership – Using communication, decision-making, and other skills, students learn to guide, motivate, and direct teams toward success.

Candidate's availability may affect eligibility for positions. Workers are especially needed during lunch hours. Interviews are by appointment only. Submit your applications via HANDSHAKE. Please email your questions to Elizabeth Freeman at freema69@uwm.edu and restops-stustaff@uwm.edu. PLEASE ATTACH YOUR FALL 2025 PAWS SCHEDULE. Applications will NOT be reviewed if your availability is not provided. Qualified individuals are UWM students that are currently enrolled in classes and are willing to learn. Must be responsible and reliable, as well as able to work quickly, accurately, and maintain a pleasant disposition. Not all candidates who apply may be contacted.

Dining and Retail Services: Residential Lead (Sandburg and Cambridge Cafés) employer: University of Wisconsin-Milwaukee

UWM Residential Dining offers a vibrant and supportive work environment for students, where you can gain valuable experience in food service while balancing your studies. With a focus on teamwork, leadership development, and customer service excellence, this role not only enhances your skills but also provides opportunities for personal growth and connection with fellow students. Located within the dynamic UWM campus, you'll enjoy the convenience of working close to your classes and engaging with a diverse community.
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Contact Detail:

University of Wisconsin-Milwaukee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dining and Retail Services: Residential Lead (Sandburg and Cambridge Cafés)

Tip Number 1

Get to know the dining scene at UWM! Familiarise yourself with the cafés and their menus. This way, when you chat with potential employers, you can show off your knowledge and passion for the role.

Tip Number 2

Network like a pro! Connect with current staff or alumni who’ve worked in dining services. They can give you insider tips and might even put in a good word for you when you apply through our website.

Tip Number 3

Practice your customer service skills! Role-play scenarios where you handle tricky situations or provide excellent service. This will help you shine during interviews and show that you’re ready to lead.

Tip Number 4

Be prepared for the physical demands of the job. Get comfortable with standing for long periods and lifting weights. Showing that you’re ready for the hustle will impress your interviewers!

We think you need these skills to ace Dining and Retail Services: Residential Lead (Sandburg and Cambridge Cafés)

Food Preparation
Customer Service
Sanitation Standards
Cash Handling
Team Support
Training New Staff
Reliability
Punctuality
Critical Thinking
Leadership
Ability to Work Independently
Ability to Work in a Team
Adaptability
Efficiency in Kitchen Environment

Some tips for your application 🫡

Show Your Availability: Make sure to include your Fall 2025 PAWS schedule when you apply. We need to know when you can work, especially during those busy lunch hours!

Highlight Your Experience: If you've got food service experience, flaunt it! Let us know what you've done before and how it relates to the role. It’ll help us see how you can fit into our team.

Be Yourself: When writing your application, let your personality shine through. We’re looking for friendly and reliable folks who can provide excellent customer service, so don’t be shy!

Apply Through Our Website: Remember to submit your application via HANDSHAKE. It’s the best way for us to receive your info and get the ball rolling on your application!

How to prepare for a job interview at University of Wisconsin-Milwaukee

Know Your Stuff

Before the interview, brush up on your food service knowledge. Familiarise yourself with basic food prep techniques, sanitation standards, and customer service best practices. This will show that you're serious about the role and ready to hit the ground running.

Show Your Team Spirit

Since this role involves training new staff and supporting team members, be prepared to discuss your experience working in teams. Share examples of how you've motivated others or contributed to a positive work environment. This will highlight your leadership skills and ability to work collaboratively.

Be Ready for Physical Questions

Given the physical demands of the job, expect questions about your ability to handle tasks like lifting and standing for long periods. Be honest about your capabilities and share any relevant experiences that demonstrate your physical readiness for the role.

Bring Your Availability

Make sure to have your Fall 2025 PAWS schedule handy during the interview. Since availability is crucial for this position, being able to discuss your hours clearly will show that you’re organised and committed to the role. Don’t forget to mention your flexibility, especially during busy lunch hours!

Dining and Retail Services: Residential Lead (Sandburg and Cambridge Cafés)
University of Wisconsin-Milwaukee
Location: Cambridge
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