At a Glance
- Tasks: Support undergraduate students through coaching and mentoring in their academic journeys.
- Company: Join the Student Success Center at UW-Milwaukee, dedicated to empowering student success.
- Benefits: Earn up to $15/hour while gaining valuable experience in higher education.
- Other info: Flexible hours, opportunities for professional growth, and a collaborative team environment.
- Why this job: Make a real difference in students' lives and develop essential skills for your future career.
- Qualifications: Must be enrolled in graduate coursework related to student affairs with a minimum 3.0 GPA.
The predicted salary is between 11 - 13 € per hour.
The Student Success Center (SSC), as a department of the Division of Strategic Enrollment Management and Student Success, connects UW-Milwaukee students to peers, faculty, staff, and resources throughout our campus community to support the personal and academic success of each student. We provide students with a variety of academic and support services to empower them to achieve and succeed. Our mission is fulfilled by providing Peer Mentoring, Supplemental Instruction, Tutoring, Success Coaching, Academic Skill Development, and Bridge Programs.
The Student Success Center (SSC) is seeking an energetic, empathetic, and self-motivated individual to serve and support coaching-based programs in the center. The successful candidate will be responsible for aiding in the facilitation and evaluation of success coaching provided by the identified program, Smart Start. Our holistic coaching programs consist of 1:1 coaching and mentoring services and academic skill building. Applicants for this position should be motivated to support undergraduate students through their unique academic journeys. The Graduate Intern will also serve as a contributing member of the professional staff team in the Student Success Center.
Physical Requirements: This position will be mostly sedentary. Occasional standing for presentations may be required.
Location: Onsite, Bolton Hall Room 120
Duties May Include:
- Conduct outreach to students to provide 1:1 support to undergraduate students utilizing the Student Success Center Coaching Model.
- Help build individualized plans that support a student’s unique needs and responsibilities.
- Assist in maintaining working relationships with both on and off campus program partners (Directors, Academic Advisors, Coordinators, College Coaches of community-based organizations as well as various high schools).
- Support recruitment efforts and provide up-to-date information regarding current and incoming student participants utilizing Slate and other CRM based programs along with other pertinent program updates, as assigned by supervisor.
- Assist in the maintenance of incoming student records and information while maintaining consistent contact over summer in collaboration with summer melt efforts.
- Become familiar with and refer students to campus resources (e.g. Academic Advising, Tutoring/Supplemental Instruction, Student Health and Wellness Center, Accessibility Resource Center, etc.).
- Assess and report on results of success coaching initiatives through Navigate360.
- Promote innovative and best practice policies and procedures that result in improving effectiveness of success coaching related to Student Success Center efforts.
Additional Responsibilities May Include:
- Attending meetings related to the Student Success Center.
- Working with campus partners and staff identified on a student’s Success team.
- Working with special projects as assigned by the Director of the Student Success Center.
Qualifications:
Qualified candidates must have a bachelor’s degree and be enrolled in graduate coursework in Student Personnel, Higher Education Administration, Student Affairs, Counseling, or a related field for the internship. Candidates must maintain a minimum 3.0 GPA and be able to work 20 hours per week (including evening/weekend hours on occasion). Candidates should be familiar with Microsoft Office programs (Word, Excel, etc.), Social Media Platforms, Customer Relationship Management (CRM) software. Experience and/or interest in working with and supporting a student population primarily from the city of Milwaukee.
Panther Edge Competencies:
- Critical Thinking: The Graduate Intern for Success Coaching will develop their critical thinking competency by building individualized student plans and assessing coaching outcomes to foster analytical and problem-solving skills.
- Communication: The Graduate Intern for Success Coaching will develop their communication competency through frequent student outreach and note-taking/reporting that require clear and thoughtful written and verbal communication.
- Tech Savviness: The Graduate Intern for Success Coaching will develop their tech savviness competency by engaging with university and partnering organization CRM systems to enhance their proficiency across systems and data management.
Other Panther Edge Competencies to be developed in this role include: collaboration, professionalism, community engagement, leadership, equity and inclusion, and self-reflective lifelong learning.
Compensation: Hourly rate up to $15.00/hour for up to 20–25 hours per week.
Application Instructions: Please submit a résumé, three (3) professional references, and a personal statement or cover letter about your career interest(s) in student affairs/higher education and how a position within the Division of Strategic Enrollment Management and Student Success and the Student Success Center will help you fulfill these career interest(s). Candidates will be chosen based on their experience and qualifications as they relate to the position. This is a rolling application. We are seeking applicants that can work the following semesters consecutively: Spring 2026, Summer 2026, Fall 2026, and Spring 2027.
Contact Information: Please direct all questions regarding this selection process to Ariel Milton-Kern, Student Success Center Associate Director (miltona@uwm.edu).
Graduate Intern of Success Coaching – Smart Start in Bolton employer: University of Wisconsin-Milwaukee
The Student Success Center at UW-Milwaukee is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises the personal and professional growth of its staff. As a Graduate Intern of Success Coaching, you will have the opportunity to engage directly with students, develop critical skills in coaching and mentoring, and collaborate with a passionate team committed to student success. Located in the vibrant city of Milwaukee, this role offers a unique chance to make a meaningful impact while enjoying a flexible work schedule and competitive compensation.
Contact Detail:
University of Wisconsin-Milwaukee Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Intern of Success Coaching – Smart Start in Bolton
✨Tip Number 1
Network like a pro! Reach out to current or former interns and staff at the Student Success Center. They can give you insider tips on what it’s really like and how to stand out during the interview process.
✨Tip Number 2
Prepare for your interview by practising common questions related to coaching and student support. Think about your experiences and how they relate to the role, so you can show off your skills and passion for helping students succeed.
✨Tip Number 3
Don’t forget to showcase your tech skills! Familiarise yourself with CRM software and any tools mentioned in the job description. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Student Success Center team and making a difference in students' lives.
We think you need these skills to ace Graduate Intern of Success Coaching – Smart Start in Bolton
Some tips for your application 🫡
Craft a Personal Statement:Your personal statement is your chance to shine! Make sure to express your passion for student affairs and how this role aligns with your career goals. Be genuine and let your personality come through.
Tailor Your Résumé:Don’t just send the same old résumé! Tailor it to highlight experiences that relate directly to success coaching and supporting students. Use keywords from the job description to catch our eye.
Gather Strong References:Choose references who can speak to your skills in coaching, mentoring, or any relevant experience. A solid reference can make all the difference, so pick wisely and give them a heads-up!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands and stands out to us!
How to prepare for a job interview at University of Wisconsin-Milwaukee
✨Know Your Stuff
Before the interview, make sure you understand the Student Success Center's mission and the Smart Start programme. Familiarise yourself with their coaching model and think about how your skills can contribute to supporting undergraduate students.
✨Show Your Empathy
As a Graduate Intern of Success Coaching, empathy is key. Prepare examples from your past experiences where you've successfully supported others, especially in academic settings. This will demonstrate your ability to connect with students on a personal level.
✨Be Tech-Savvy
Brush up on your knowledge of CRM software and Microsoft Office programs. Be ready to discuss how you’ve used technology in previous roles to enhance communication or manage information effectively. This will show that you're prepared for the tech aspects of the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the specific challenges faced by the Student Success Center or how they measure the success of their coaching initiatives. It shows your genuine interest in the role and the organisation.
