At a Glance
- Tasks: Support event planning and delivery for NEON's professional development programme.
- Company: Join the University of West London, a champion for social mobility in education.
- Benefits: Flexible working hours, remote opportunities, and a chance to make a difference.
- Other info: Great opportunity for career growth and networking in the education sector.
- Why this job: Be part of a mission-driven team that empowers under-represented groups in higher education.
- Qualifications: Strong organisational skills, customer service experience, and proficiency in Microsoft Office.
The predicted salary is between 18000 - 30000 £ per year.
The Department NEON is a national charitable incorporated organisation that drives opportunity and social mobility in higher education by championing access and success for under‑represented groups.
The Role
- Support the Director in planning and delivering NEON’s online and physical professional development programme, including liaison with presenters, speakers and delegates, and evaluation of all events.
- Record and process event participant information and maintain financial records related to the programme.
- Ensure content related to the programme is organised and available via the NEON website.
- Work with the Director to market the programme to members and non‑members through direct email, website and social media to achieve participation targets.
- Support development of the programme, including introduction of an accreditation framework.
- Assist NEON working‑group chairs with meeting arrangements, publicity and uploading materials.
- Produce the weekly news bulletin for members, including content, design and distribution.
- Update the NEON website and social media presence.
- Organise NEON Trustee meetings and take minutes.
- Perform other administrative duties as required.
The Person
We are seeking an enthusiastic, self‑motivated individual who can oversee NEON’s event programme, including the annual awards ceremony and Summer Symposium. The ideal candidate has excellent customer service skills, strong organisational ability, and can work remotely to agreed targets with minimal supervision. Proficiency in the Microsoft Office suite and web content creation is essential. A high level of literacy and communication skills is required.
Equal Opportunities
We welcome applications from all candidates. UWL is a Disability Confident Employer, a Diversity Champion for Stonewall, and committed to gender equality through the Athena SWAN Charter. Our workforce is under‑represented in terms of staff from BAME, LGBT+ identities, and with disabilities; we encourage applicants from these groups to apply.
Legal and Miscellaneous
Applicants must demonstrate eligibility to work in the UK. This position does not meet university criteria for Skilled Worker sponsorship. The University of West London reserves the right to close the role prior to the stated date should a suitable applicant be found. Travel expenses for the interview are not reimbursed.
NEON Events and Membership Services Officer (0.5 FTE) employer: University of West London
The University of West London (UWL) is an exceptional employer that prioritises social mobility and inclusivity, making it a rewarding place to work for those passionate about education. With a strong commitment to professional development, UWL offers employees opportunities for growth within a supportive and diverse work culture, where innovation and collaboration are encouraged. Located in a vibrant area, the NEON team fosters a dynamic environment that values creativity and community engagement, ensuring that every team member can make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land NEON Events and Membership Services Officer (0.5 FTE)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to NEON or similar organisations. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching NEON’s mission and recent events. Show us you’re passionate about social mobility and how your skills can contribute to their goals. Tailor your answers to reflect their values!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to boost your confidence. Focus on articulating your experience in event management and customer service, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at UWL and contributing to NEON’s fantastic work.
We think you need these skills to ace NEON Events and Membership Services Officer (0.5 FTE)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the NEON Events and Membership Services Officer role. We want to see how you can contribute to our mission of championing access and success for under-represented groups.
Show Off Your Organisational Skills:Since this role involves planning and delivering events, be sure to showcase your organisational abilities in your application. Share examples of how you've successfully managed projects or events in the past – we love a good story!
Highlight Your Communication Skills:Strong communication is key for this position, so don’t hold back! Use your application to demonstrate your literacy and ability to engage with different audiences. Whether it’s through writing or speaking, let us know how you shine.
Apply Through Our Website:Remember, the best way to apply is through our website! It’s straightforward and ensures your application gets to the right place. Plus, it shows us you’re keen on joining the NEON team!
How to prepare for a job interview at University of West London
✨Know Your NEON
Before the interview, dive deep into NEON's mission and values. Understand how they champion access and success for under-represented groups in higher education. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Organisational Skills
Since the role involves planning and delivering events, be ready to discuss your organisational abilities. Prepare examples of past experiences where you successfully managed events or projects, highlighting your attention to detail and ability to work independently.
✨Demonstrate Communication Prowess
With a focus on customer service and communication, practice articulating your thoughts clearly. Be prepared to discuss how you've effectively communicated with diverse groups, whether through email, social media, or face-to-face interactions.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about NEON’s future plans or the specifics of the role. This shows your genuine interest and helps you gauge if the position is the right fit for you.
