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- Tasks: Support a dynamic team in managing and improving the University’s CRM system.
- Company: Join the University of West London, committed to diversity and inclusion.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Why this job: Make a real impact by enhancing communication strategies and data management.
- Qualifications: Experience with CRM systems and strong analytical skills are essential.
- Other info: Flexible working environment with a focus on collaboration and problem-solving.
The predicted salary is between 28800 - 43200 £ per year.
This exciting new role will support a small, dynamic Customer Relationships team in delivering a comprehensive programme of conversion communications by ensuring the smooth operation, maintenance and development of the University's CRM system.
Responsibilities:
- Ensuring data integrity
- Providing technical support
- Resolving issues promptly
- Identification and implementation of system improvements, in collaboration with internal and external stakeholders
The Person:
We are looking for someone with experience of working with CRM systems and marketing automation, as well as a strong understanding of CRM data structures and workflows. You will have excellent analytical and communication skills, with the ability to effectively manage stakeholders. Exceptional attention to detail and problem-solving skills are essential, as is a proactive, collaborative approach and the ability to manage multiple priorities within tight deadlines.
How to Apply:
To apply click on Apply Online and fill out the application form. Further information about the application process can be found on our website. Please email if you need any assistance with the application process.
Closing date: Sunday 25 January 2026.
Interviews: Interviews are expected to be held in the week commencing 9 February 2026.
Additional Information:
The University of West London is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer. We welcome applications from all sections of the community. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Please be advised that it is expected that appointment within a grade will normally be at the minimum point. This position does not meet the University criteria for Skilled Worker sponsorship. We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time. The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.
CRM System Administrator (1 year FTC). Job in Ealing Education & Training Jobs employer: University of West London
Contact Detail:
University of West London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM System Administrator (1 year FTC). Job in Ealing Education & Training Jobs
✨Tip Number 1
Get to know the CRM system inside out! Familiarise yourself with its features and functionalities. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees or alumni from the University of West London on LinkedIn. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you've tackled data integrity issues or improved CRM workflows in the past. Use the STAR method to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at UWL.
We think you need these skills to ace CRM System Administrator (1 year FTC). Job in Ealing Education & Training Jobs
Some tips for your application 🫡
Show Off Your CRM Skills: Make sure to highlight your experience with CRM systems and marketing automation in your application. We want to see how you've tackled data integrity and system improvements in the past!
Be Detail-Oriented: Attention to detail is key for this role. When filling out your application, double-check for any typos or errors. We appreciate a polished submission that reflects your problem-solving skills.
Communicate Clearly: Your communication skills are crucial, so make sure your application is clear and concise. Use straightforward language to explain your experiences and how they relate to the role. We love a good story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and keep track of everything. Plus, you’ll find more info about the process there if you need it.
How to prepare for a job interview at University of West London
✨Know Your CRM Inside Out
Make sure you’re familiar with the specific CRM system used by the University. Brush up on its features, data structures, and workflows. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved issues in previous roles, especially related to CRM systems. Highlight your analytical skills and attention to detail, as these are crucial for the position. Be ready to discuss how you approach troubleshooting and implementing improvements.
✨Communicate Effectively
Since the role involves managing stakeholders, practice articulating your thoughts clearly. Think about how you can convey complex information simply and effectively. Good communication can set you apart, so consider how you can demonstrate this during the interview.
✨Be Proactive and Collaborative
Emphasise your ability to work well in a team and manage multiple priorities. Share experiences where you’ve collaborated with others to achieve a common goal. This will show that you’re not just a lone wolf but someone who thrives in a dynamic environment.
