Communications Officer (Social Media)

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025. 

We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024.

The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success. 

*University status awarded in or after 1992.

The Department 

We are currently recruiting for the post of Communications Officer (social media) to work within our busy and fast-paced Marketing department. You will join the Communications team which plays a central role in delivering on the University’s strategic plan and meeting its marketing and Student recruitment objectives. The Team is part of the Marketing, Recruitment and Communications Department which also includes Events, Campaigns, Digital, Recruitment and Admissions Teams.   

The Role  

The post holder will report to the Head of Communications and work within our busy and fast-paced Marketing department. This is a demanding and interesting role for an ambitious Communications professional or a recent graduate with the requisite skills and enthusiasm. The role will combine content creation, asset creation, social media reporting and conventional media relations (as required). The Communications Officer (social media) – will play a key role in promoting a positive image of the University across a range of digital channels. 

Please note this is a full time role and the post holder is expected to be campus based.

The Person 

The ideal candidate will have/be: 

• A recent graduate and/or ideally up to 2 years social media work experience (could include work experience while studying) 
• Knowledge of Adobe and Canva (desirable) 

Duties will include: 

• Working collaboratively with stakeholders from across the University to promote the University’s message, mission and goals to key audiences. 
• Devising and producing organic content for the University’s centrally managed social media channels (X, Facebook, LinkedIn, Tik Tok), with he goal of driving engagement with key audiences on these channels.  

Key Areas of Responsibility

Social Media:

• Update and manage the University’s key centrally managed social media platforms which will include content creation and scheduling, site moderation, engagement/customer service and reporting.  
• Devise a cross-channel content calendar with content aligned to university vision, values and commitments which can be viewed here: https://www.uwl.ac.uk/about-us/our-strategy 
• Create compelling social media content using UWL’s established tone of voice  
• Create and implement social media plans and strategies to support University campaigns and events. 
• Liaise with key marketing colleagues to ensure optimisation of content creation  
• Ensure that social media best practice is followed across the University and opportunities for positive coverage are maximised.  
• Provide social media guidance/training for staff 
• Maintain a strong working relationship with the UWL Students’ Union to support the delivery of student content/news on digital channels.  

General:

• Undertake other appropriate tasks commensurate with the grade as required by the Head of Communications.  
• In addition to the above areas of responsibility the position may be required to undertake any other reasonable duties relating to the broad scope of the position. The post holder will at times be required to work outside of normal office hours and some weekend work as required.  

How to Apply  

To apply click on ‘Apply Online’ and fill out the application form.

To apply, please visit our website via the button below.

Please email hr.recruitment@uwl.ac.uk  if you need any assistance with the application process. 

For informal enquiries about the position please contact Andrea Moran, Head of Marketing, Recruitment and Communications. Andrea.moran@uwl.ac.uk 

Additional Information  

Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl 

Our department is under-represented in terms of staff from minority ethnic backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.  

This position does not meet the University criteria for Skilled Worker sponsorship.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point. 

We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time. 

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.