At a Glance
- Tasks: Provide top-notch administrative support for Warwick Business School's undergraduate programmes.
- Company: Join a friendly team at Warwick Business School, known for its supportive culture.
- Benefits: Enjoy 26 days holiday, flexible working, and excellent learning opportunities.
- Other info: Diversity and inclusion are key; all backgrounds are encouraged to apply.
- Why this job: Be part of exciting changes that enhance student experiences and service quality.
- Qualifications: Strong customer service skills, adaptability, teamwork, and IT literacy required.
The predicted salary is between 30000 - 40000 £ per year.
This role sits with the WBS Undergraduate Office’s Service Team and focuses on providing world-leading service and high-quality administrative support for Warwick Business School’s undergraduate programmes. This is a varied role which involves a wide range of activities across our degree programmes. This is a good opportunity to gain experience in a range of areas, working in a friendly and supportive team with a strong learning and development culture. This role would be joining the team at an exciting time, during an ongoing programme of change and improvement aimed at maximising our service quality and providing the best possible experience to our students.
About You
Customer skills and a proactive approach are vital. We are looking for individuals who thrive when working in a busy environment, have strong problem‑solving skills and who can adapt to change quickly. If you are passionate about delivering a great service to students, can manage information quickly and accurately, and enjoy working in a team environment then we’d love to hear from you. You will have experience of delivering excellent customer service through effective team working and be able to demonstrate the ability to work effectively in a matrix organisational context. Evidence of well‑developed administration skills and a high level of IT literacy will be required, as will the ability to work with a high degree of accuracy and with attention to detail.
Qualifications
- Essential: Customer skills, proactive approach, problem‑solving, adaptability, teamwork, strong administrative skills, IT literacy, accuracy and attention to detail.
- Desirable: Experience in a matrix organisational context, previous experience delivering administrative support in an academic environment.
Benefits
- Attractive pension scheme
- 26 days holiday plus University Christmas closure
- Generous parental/adoption leave policy
- Onsite childcare facilities
- Excellent learning and development opportunities
Work Options
We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements.
Diversity & Inclusion
Warwick is committed to fostering a diverse, inclusive and respectful community where everyone can thrive. We welcome applications from all backgrounds, cultures, and communities, and actively encourage candidates from underrepresented groups to apply. The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with.
Rehabilitation of Ex‑Offenders
The University will not discriminate against applicants who make a disclosure relating to a conviction.
Immigration
This role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you apply.
Programme Coordinator (UG) (70094-0526) employer: University of Warwick
Warwick Business School is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With a strong commitment to diversity and inclusion, the university provides generous benefits such as an attractive pension scheme, ample holiday, and flexible working arrangements, making it an ideal place for those looking to grow in a supportive environment while delivering outstanding service to students.
