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For Companies At a Glance
- Tasks: Set up meeting spaces and ensure tech runs smoothly during events.
- Company: Join Warwick Conferences, a leading venue on the University of Warwick campus.
- Benefits: Enjoy 26 days holiday, flexible hours, and great learning opportunities.
- Why this job: Be part of exciting events and enhance your customer service skills.
- Qualifications: Great communication skills and a willingness to learn new tech.
- Other info: Work evenings and overnight with a dynamic team in a vibrant environment.
Overview
Are you looking for an exciting opportunity where you can showcase your organizational skills and passion for customer service? Join our team as a Night Conference Assistant at Warwick Conferences!
Working hours up to 36.5 hours per week. For informal enquiries, please contact Daniela Pardal (Commercial Recruitment Consultant) at daniela.pardal@warwick.ac.uk
Base pay range
This range is provided by University of Warwick. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Work Location
- Please note that due to the nature of this role and business operation requirements, the successful applicant will be required to work the majority of their time on campus.
Responsibilities
- Work as part of a team to set and check meeting spaces are ready for customers in line with the booking system and function sheets.
- Ensure all equipment (including audio-visual) is in full working order and service the meeting spaces during the evening and overnight to maintain high standards.
- Set up audio-visual and IT equipment according to customer requirements, troubleshoot technical difficulties, and arrange rooms to meet specific needs.
- Handle radio calls, customer requests and telephone enquiries with efficiency and professionalism.
- Contribute to the overall cleanliness and organisation of meeting spaces, storerooms and general tidiness.
- Utilise company vehicles for deliveries and equipment transportation; assist with building security and closure procedures.
- Flexibility to work any 5 days in 7, predominately evenings and overnight, with shifts at various timings depending on business needs.
About You / Qualifications
- Excellent customer service and verbal communication skills.
- Experience using PCs and various applications; willingness to stay updated on technical advances.
- Attention to detail and ability to follow policies and procedures.
- Desirable: knowledge of audio-visual equipment and a full UK driving licence; if not, willingness to learn essential.
- Essential: willingness to work on campus and meet the role requirements.
Additional Information
- For details on the experience and skills required, refer to the job description attached as a PDF below.
- Right to Work in the UK: The role is not eligible for sponsorship for a Skilled Worker visa.
- Safeguarding & DBS: The University of Warwick is committed to safeguarding. Roles involving regulated activity are subject to DBS checks; all employees, volunteers, and partners are expected to share this commitment.
- Rehabilitation of Ex-Offenders: The University will not discriminate against applicants who disclose a conviction; disclosures at application stage are visible only to the DBS team.
Benefits
- An attractive pension scheme.
- 26 days holiday plus University Christmas closure.
- Generous parental/adoption leave policy.
- Onsite childcare facilities.
- Excellent learning and development opportunities.
- Flexible working arrangements and Living Wage employer.
Application Details
- CLOSING DEADLINE: Monday 29th September 2025 at 23:55 (BST)
- Interview Date: To be confirmed
- Start Date: To be confirmed
- Please submit applications via the official careers portal (warwick-careers.tal.net).
How to apply: To apply, please click the following link: Uniperms | Night Conference Assistant
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Night Conference Assistant (110838-0925) employer: University of Warwick
Contact Detail:
University of Warwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Conference Assistant (110838-0925)
✨Tip Number 1
Get to know the venue! Familiarise yourself with Warwick Conferences and its facilities. This will help you speak confidently about how you can contribute to their events during your interview.
✨Tip Number 2
Show off your tech skills! Brush up on audio-visual equipment and IT troubleshooting. Being able to demonstrate your knowledge in these areas can really set you apart from other candidates.
✨Tip Number 3
Practice your customer service skills! Think of examples where you've handled requests or resolved issues. This will help you shine during interviews, showing that you can keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Warwick Conferences.
We think you need these skills to ace Night Conference Assistant (110838-0925)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Night Conference Assistant role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with customers, emphasise your excellent customer service and communication skills. Share examples of how you've handled requests or resolved issues in the past – we love hearing about your experiences!
Be Detail-Oriented: Attention to detail is key in this role, especially when setting up meeting spaces and equipment. Make sure your application reflects your ability to follow policies and procedures meticulously. We appreciate candidates who take pride in their work!
Apply Through Our Website: Don’t forget to submit your application through our official careers portal! It’s the best way for us to receive your details and ensures you’re considered for the Night Conference Assistant position. We can’t wait to hear from you!
How to prepare for a job interview at University of Warwick
✨Know Your Tech
Familiarise yourself with common audio-visual and IT equipment. Since the role involves troubleshooting technical issues, being able to discuss your experience with similar technologies will show that you're prepared and capable.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. This role requires strong communication skills, so think about situations where you handled requests or resolved issues effectively.
✨Flexibility is Key
Be ready to discuss your availability and flexibility regarding working hours. The job involves evening and overnight shifts, so showing that you're adaptable will make a positive impression.
✨Attention to Detail
Highlight your ability to follow policies and procedures meticulously. Prepare to give examples of how you've maintained high standards in previous roles, especially in settings that required organisation and cleanliness.
