At a Glance
- Tasks: Provide top-notch admin support to students and staff in a vibrant office.
- Company: Join the dynamic Educational Support Services team at Warwick University.
- Benefits: Enjoy 26 days holiday, flexible working, and excellent development opportunities.
- Other info: Work in a diverse environment committed to inclusivity and professional growth.
- Why this job: Make a real difference in students' lives while growing your skills.
- Qualifications: Strong organisational and communication skills with high IT literacy.
The predicted salary is between 30000 - 40000 € per year.
You will join the Educational Support Services team in the School of Life Sciences at Warwick University. The School of Life Sciences is based at the university’s Gibbet Hill site. The Student Office is open to students five days a week. Due to the nature of this role, there is an expectation that the post-holder will spend a minimum of 80% of their time working on campus. There may be periods requiring 100% on-campus presence (e.g. during teaching or exam periods, or to provide team cover), particularly within the first three months to support training. Following successful completion of the training period, hybrid working may be available, typically allowing for one day per week working from home. There is also a requirement to work up to 6 Saturdays a year to support open and offer holder days.
We and the wider University of Warwick environment offer substantial opportunities for professional development including regular opportunities to attend international conferences.
Key Responsibilities- Provide excellent administrative and customer service support to students and staff in a busy office environment.
- Maintain high IT literacy and attention to detail while managing a busy workload with multiple priorities.
- Communicate confidently and professionally, both independently and as part of a team.
- Support the Educational Support Services team during teaching, exam periods and other key events.
- Strong organisational skills and proactive attitude.
- Excellent communication and customer service skills.
- High IT literacy and ability to handle multiple priorities.
- Comfortable working independently and as part of a team.
- An attractive pension scheme
- 26 days holiday plus University Christmas closure
- Generous parental/adoption leave policy
- Onsite childcare facilities
- Excellent learning and development opportunities
- Flexible working arrangements
- Living Wage employer
We believe that collegiality, openness, inclusivity and diversity are essential for an excellent research and teaching environment. Our workplace ethic has enabled us to gain the Athena SWAN Silver award. We are dedicated to building a diverse and inclusive workplace and encourage applications from all groups with protected characteristics traditionally under-represented in STEM fields. As part of our ongoing commitment to addressing gender equality under the Athena Swan chartermark, we would particularly encourage and welcome applications from female academics. This role is not eligible for sponsorship for a Skilled Worker visa. Candidates must have the right to work in the UK.
Senior Educational Support Services Assistant (SESSA) (106391-0426) in Coventry employer: University of Warwick
Warwick University is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and professional development within the School of Life Sciences. With generous benefits such as 26 days of holiday, an attractive pension scheme, and opportunities for hybrid working, employees are supported in achieving a healthy work-life balance while contributing to a dynamic educational environment. The university's commitment to diversity and gender equality, exemplified by its Athena SWAN Silver award, makes it a rewarding place for those seeking meaningful employment in academia.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Educational Support Services Assistant (SESSA) (106391-0426) in Coventry
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Warwick University, especially in the School of Life Sciences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to educational support services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed multiple priorities in the past. This will demonstrate that you're ready to handle the busy office environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Senior Educational Support Services Assistant (SESSA) (106391-0426) in Coventry
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Educational Support Services Assistant role. Highlight your relevant experience in administrative support and customer service, as well as your strong organisational skills. We want to see how you fit into our team!
Show Off Your IT Skills:Since high IT literacy is key for this position, don’t forget to mention any software or tools you’re proficient in. Whether it’s Microsoft Office or other management systems, let us know how tech-savvy you are!
Communicate Clearly:In your written application, aim for clarity and professionalism. Use straightforward language and structure your thoughts logically. We appreciate good communication skills, so make sure your application reflects that!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right place. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at University of Warwick
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Educational Support Services Assistant. Familiarise yourself with the key tasks mentioned in the job description, like providing administrative support and maintaining high IT literacy. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves excellent customer service, prepare examples from your past experiences where you've successfully supported students or staff. Think about specific situations where your communication skills made a difference, as this will highlight your fit for the busy office environment.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple priorities and stay organised. You might want to share a time when you juggled various tasks effectively, especially during busy periods like teaching or exams. This will show that you can handle the demands of the role.
✨Emphasise Teamwork and Independence
This position requires both teamwork and the ability to work independently. Prepare to talk about your experiences in both settings. Share examples of how you've collaborated with others, as well as times when you took initiative on your own. This balance is crucial for success in the role.
