At a Glance
- Tasks: Deliver exceptional service and support across executive education programmes.
- Company: Join Warwick Business School, a world-class institution with a collaborative culture.
- Benefits: Enjoy 26 days holiday, flexible working, and excellent development opportunities.
- Other info: Embrace a workplace that values curiosity, openness, and excellence.
- Why this job: Be part of a dynamic team enhancing service quality for senior leaders.
- Qualifications: Strong organisational skills and experience in customer service are essential.
The predicted salary is between 31500 - 38500 £ per year.
This role sits within the Executive Education Programme Team and focuses on delivering exceptional service and high-quality administrative support across Warwick Business School’s executive education programmes. You will act as the first point of contact for participants and a wide range of stakeholders, ensuring queries are handled promptly and professionally. The role involves supporting the administration of programmes and processes, helping to create a seamless experience for senior leaders and client organisations. This is a varied position with opportunities to work across multiple programmes and functions, in a collaborative and fast-paced environment. Joining the team now means being part of an exciting period of growth and development, as we continue to enhance our service quality and deliver world-class experiences to our participants.
Customer focus and a proactive approach are essential. We are looking for individuals who thrive in a busy environment, have strong organisational skills, and can adapt quickly to changing priorities. If you are passionate about delivering excellent service, can manage information accurately, and enjoy working as part of a team, we’d love to hear from you. You will have experience of providing outstanding customer service and working effectively with multiple stakeholders. Strong administration skills, high IT literacy, and attention to detail are key, as is the ability to communicate confidently and professionally.
Warwick Business School (WBS) is a place where big ideas meet real impact. We’re part of a world-class university, but we’re more than just our reputation. For nearly 60 years, we’ve been helping people turn ambition into action, equipping them to make a real difference in the world.
We were the first UK business school to achieve triple accreditation (EQUIS, AMBA, AACSB), and our programmes consistently rank among the best. But what really sets us apart is how it feels to be here. We’re down to earth, collaborative, and proud to create a place where staff, students and alumni feel at home. We want your time here to be as inspiring as it is rewarding, with the support, trust, and opportunities you need to grow both professionally and personally.
Our vision is simple: to shape the people and ideas that will define what comes next and ensure they have everything they need to make it happen. Everything we do is underpinned by our CORE values and fuelled by a Change Maker mindset. We look for this shared commitment in everyone who joins our community. We nurture that mindset every day by creating a workplace where curiosity is encouraged, ideas are shared openly, and everyone has the chance to turn bold thinking into meaningful action.
- Change Makers
- See the bigger picture. They think beyond themselves, seek out different perspectives, and consider the ripple effect of their actions.
- Challenge the norm. They question the status quo and look for better ways to make a difference.
- Have the drive to deliver. They don’t just imagine change; they put in the work to make it happen.
Our CORE Values:
- Curiosity. We challenge, explore, and create to build a better future.
- Openness. We welcome ideas, feedback, and change to keep moving forward.
- Restlessness. We’re never content to stand still; we keep striving for more.
- Excellence. We hold ourselves to the highest standards in everything we do.
We are a world-leading research-intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK. 92% of our research is rated world-leading or internationally excellent.
What we Offer:
- An attractive pension scheme.
- 26 days holiday plus University Christmas closure.
- Generous parental/adoption leave policy.
- Onsite childcare facilities.
- Excellent learning and development opportunities.
- Access to flexible working arrangements.
We are proud to be a Living Wage employer.
Warwick is committed to fostering a diverse, inclusive and respectful community where everyone can thrive. We welcome applications from all backgrounds, cultures, and communities, and actively encourage candidates from underrepresented groups to apply.
Roles involving regulated activity are subject to a Disclosure and Barring Service (DBS) check at the appropriate level, in line with the DBS Code of Practice. The University will ensure that anyone subject to a barring order does not undertake any work with the barred group (children and/or adults). All employees, volunteers, and partners are expected to share our commitment to safeguarding.
The University will not discriminate against applicants who make a disclosure relating to a conviction. Disclosures at application stage are only visible to the DBS team, not to hiring panels. This ensures fairness and removes bias from the shortlisting process.
Programme Coordinator (111182-0626) in Coventry employer: University of Warwick
Warwick Sport is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and professional growth. With a commitment to inclusion and a range of benefits including generous holiday allowances, flexible working arrangements, and excellent learning opportunities, the role of Head of Student Sport provides a unique chance to lead impactful programmes that enhance the student experience at one of the UK's leading universities.
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