About The Role
Are you passionate about high-quality customer focussed HR administrative and advisory services and ongoing continuous improvement of customer service and processes, maximising use of technology? An exciting opportunity has arisen for a People Services Officer based in the People Team at the University of Warwick.
About You
- experience of working in HR Administration environment within a large, complex organisation.
- ability to assess problems and provide effective and timely responses in difficult situations.
- experience of contributing to continuous process improvement or service enhancements.
- a working knowledge of employment law and HR practices.
- excellent customer service skills and experience of managing staff in a customer centric environment / team.
- experience of working in a service delivery led role using performance metrics to track service delivery and excellence.
For details on the experience and skills required, please refer to the job description attached as a PDF below.
About The Department
To find out more about the People Team, please visit our website.
About The University
We are a world-leading research-intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent**. Find out more about us at warwick.ac.uk/about/.
- World University Ranking 2026, Complete University Guide 2026
- Research Excellence Framework 2021
What we Offer
- An attractive pension scheme.
- 30 days holiday plus University Christmas closure.
- Generous parental/adoption leave policy.
- Onsite childcare facilities.
- Excellent learning and development opportunities.
We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. For more information, see here.
We are proud to be a Living Wage employer.
Our Commitment to Inclusion
To find out more about our commitments to equality, diversity, and inclusion, please see: Our Commitments | University of Warwick
Job Description
JD - People Services Officer (111694).pdf – 142KB Opens in a new window
Right to Work in the UK
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link which contains further information about obtaining the right to work in the UK.
People Services Officer (111694-0626) in Coventry employer: University of Warwick
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