At a Glance
- Tasks: Lead complex investigations and produce clear, evidence-based reports for fair decision-making.
- Company: Join a world-leading research university with a commitment to excellence and employee support.
- Benefits: 30 days holiday, flexible working, generous parental leave, and excellent development opportunities.
- Other info: Be part of a dedicated team focused on continuous improvement and professional growth.
- Why this job: Make a real impact by shaping standards and improving employee relations across the university.
- Qualifications: Experience in employee relations or higher education, strong analytical and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
For informal queries about the role, please contact Sue Horner (Head of Case Management).
Flexible Working: We will consider applications for employment on a part‑time or other flexible working basis (e.g. job share), despite the position being advertised as full‑time.
Job Overview: In this exciting moment as we strengthen and professionalise our newly formed Case Management function, you’ll play a pivotal role in delivering fair, robust and high‑quality investigations that support a consistent and trusted employee relations service across the University. In this role you will lead on a portfolio of complex and sensitive investigations, including staff complaints and grievances, allegations of misconduct, bullying and harassment, discrimination, safeguarding concerns and other high‑risk matters requiring formal investigation. You will be responsible for producing clear, balanced and evidence‑based reports that support fair and timely decision‑making. You’ll work closely with colleagues across People Partnering, Conduct & Resolution, Legal Services and recognised Trade Unions, ensuring investigations are thorough, compliant and aligned with best practice guidance from bodies such as CIPD, UUK and the OIA. A key part of the role will be supporting quality assurance, strengthening investigative capability across the team, and contributing to continuous improvement in our processes, policies and practice. This varied and influential role offers the opportunity to shape standards, coach others and contribute to institution‑wide learning. You will be exposed to highly sensitive and complex situations, requiring sound judgement, resilience and a calm, professional approach.
About You: This position would suit an experienced and confident employee relations or higher‑education professional with strong analytical skills, excellent communication, and the ability to operate independently while contributing to a collaborative and supportive team culture. You will be adept at managing competing priorities, maintaining high standards of documentation and compliance, and presenting findings clearly to a range of internal and external stakeholders — including appeal panels and, where required, employment tribunals. If you are committed to delivering fair, balanced and high‑quality investigations and want to play a key role in strengthening our case management capability we’d love to hear from you.
About the Department: This role lies within the People Partnering team who are supported by the People Operations team and Centres of Excellence including Employee Relations, Talent and Development and Reward. You’ll join a growing team of dedicated professionals who are constantly looking to improve and provide the best service possible to their stakeholders. The team is dedicated to enabling colleagues within the institution to achieve their maximum potential and deliver the University’s three pillars: excellence, financial sustainability and rankings and reputation.
About the University: We are a world‑leading research‑intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK. Additionally, 92% of our research is rated world‑leading or internationally excellent.
What we Offer:
- An attractive pension scheme.
- 30 days holiday plus University Christmas closure.
- Generous parental/adoption leave policy.
- Onsite childcare facilities.
- Excellent learning and development opportunities.
We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. We are proud to be a Living Wage employer.
Investigating Officer (0626) in Coventry employer: University of Warwick
As a world-leading research-intensive university, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With flexible working options, generous leave policies, and a commitment to continuous improvement, our Investigating Officer role offers a unique opportunity to contribute to meaningful investigations while being part of a dedicated team focused on excellence and innovation in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Investigating Officer (0626) in Coventry
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University, especially those in the People Partnering team. A friendly chat can give you insider info and might just help you stand out when it comes to interviews.
✨Tip Number 2
Prepare for those tricky questions! Think about how you’d handle complex investigations or sensitive situations. Practise your responses so you can showcase your analytical skills and calm approach during the interview.
✨Tip Number 3
Show off your teamwork skills! This role is all about collaboration, so be ready to share examples of how you've worked with others to achieve great results. Highlight your ability to support and coach colleagues too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at the University.
We think you need these skills to ace Investigating Officer (0626) in Coventry
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Investigating Officer role. Highlight your experience with complex investigations and employee relations, as this will show us you understand what we're looking for.
Showcase Your Skills:We want to see your strong analytical skills and excellent communication abilities. Use specific examples from your past work to demonstrate how you've successfully managed sensitive situations and produced clear, evidence-based reports.
Keep It Professional:While we love a friendly tone, remember that this is a professional application. Make sure your documents are well-structured and free of errors. This reflects your attention to detail, which is crucial for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you're considered for the role. We can't wait to hear from you!
How to prepare for a job interview at University of Warwick
✨Know Your Investigations
Familiarise yourself with the types of investigations you'll be handling, such as staff complaints and allegations of misconduct. Be ready to discuss your experience in these areas and how you approach sensitive situations.
✨Showcase Your Analytical Skills
Prepare examples that highlight your strong analytical skills. Think about times when you've had to produce clear, evidence-based reports or navigate complex issues, and be ready to share these during the interview.
✨Communicate Clearly
Since you'll be presenting findings to various stakeholders, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your communication style.
✨Emphasise Team Collaboration
This role requires working closely with different teams, so be prepared to discuss how you contribute to a collaborative culture. Share examples of how you've successfully worked with others to achieve common goals.
