At a Glance
- Tasks: Lead a team to ensure safe and efficient maintenance of University buildings and infrastructure.
- Company: Join a prestigious University with a commitment to excellence and innovation.
- Benefits: Enjoy 30 days holiday, flexible working, and a generous pension scheme.
- Other info: Dynamic role with excellent career growth and learning opportunities.
- Why this job: Make a real impact on campus safety and efficiency while developing your leadership skills.
- Qualifications: Proven experience in facilities management and strong leadership abilities.
The predicted salary is between 50000 - 65000 £ per year.
Head of Maintenance Operations (105817-0726)
Manage a team to ensure the safe, compliant, efficient operation and maintenance of all University buildings, building systems and infrastructure, and relevant external public realm.
Deliver reactive, planned and statutory maintenance, including emergency reactive service across all University operated properties.
Ensure statutory compliance, quality maintenance, and long‑term capital planning.
Coordinate small‑scale improvement work through in‑house labour and contractors.
Safeguard campus mechanical and electrical infrastructure so it is safe, fit‑for-purpose and resilient.
Lead and develop the team, fostering a culture of accountability, continuous improvement and customer focus to deliver high‑quality service.
Work on an out‑of‑hour call rota with other team members, providing 24/7 availability one week in four (13 weeks per annum).
Key responsibilities
- Design, review and implement systems and working practices to deliver a safe, cost‑effective, customer‑focused Hard FM service across a growing and technically complex campus.
- Direct delivery of all Hard FM services, including statutory and planned maintenance, ensuring compliance, robust audit trails and operational effectiveness.
- Develop annual operational plans, secure budgets and determine optimal in‑house versus outsourced service models.
- Oversee contractor management, ensuring induction, competence, compliance and value‑for‑money performance.
- Implement and monitor KPIs covering productivity, customer service, carbon reduction, resource efficiency, safety and continuous improvement; act as Responsible/Approved Person for designated statutory areas.
- Develop maintenance policies, systems and procedures that ensure quality, efficiency, safety compliance and value for money.
- Manage external maintenance and operational contracts where required, and oversee the department’s emergency response arrangements to maintain required service levels.
- Ensure business cases justify decisions on delivery methods to provide the best quality of service and/or access to specialist skills within budget.
Qualifications
Experience and skills detailed in the attached PDF.
Benefits
- An attractive pension scheme
- 30 days holiday plus University Christmas closure
- Generous parental/adoption leave policy
- Onsite childcare facilities
- Excellent learning and development opportunities
- Flexible working arrangements (hybrid office/remote where possible)
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Head of Maintenance Operations (105817-0726) in Coventry employer: University of Warwick
The University of Warwick offers a dynamic and supportive work environment for Mechanical Assistants, where collaboration and professional growth are at the forefront. With a commitment to employee well-being, the university provides flexible working arrangements, generous holiday allowances, and excellent learning opportunities, making it an ideal place for those seeking meaningful employment in a prestigious institution. Join a team dedicated to maintaining high-quality environments on campus while enjoying the benefits of being part of a world-leading research university in Coventry.
