At a Glance
- Tasks: Support the Global Online MBA programme with admin, events, and student support.
- Company: Warwick Business School, known for its inclusive and diverse community.
- Benefits: Competitive salary, flexible working options, and a supportive environment.
- Other info: Hybrid working available and opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in students' lives.
- Qualifications: Strong customer service, teamwork, and organisational skills required.
The predicted salary is between 35608 - 46049 £ per year.
Contract Details: Fixed term contract until 1st December 2026. Annual salary: £35,608 to £46,049.
About the Role: This role is to join the Global Online MBA (Warwick & London) programme team within the Masters Portfolio at Warwick Business School. It is a maternity cover position. You will be directly responsible for providing consistent and high quality administrative support for a course within the Masters portfolio at Warwick Business School, leading on defined aspects of course delivery, providing frontline pastoral support to students, planning and organising events, and ensuring accurate maintenance of student records. The role also includes day‑to‑day line‑management responsibility for Programme Coordinators in the programme group. The post is primarily based at Warwick Business School but may require occasional support in London and other off‑campus locations. Working hours include weekends and evenings with appropriate notice and time off in lieu. Hybrid working is available up to two days a week.
About You: Essential skills and experience:
- Experience delivering excellent customer service online and in person.
- Strong teamwork and line‑management skills, with experience working in a matrix organisational context.
- Well‑developed organisational, analytical and problem‑solving skills.
- Strong communication skills and a high level of IT literacy.
- Experience providing administrative support to Masters‑level programmes (advantage).
Working Conditions: Flexible working options are available, including part‑time, job share or other flexible arrangements.
Equality, Diversity and Inclusion: Warwick is committed to fostering a diverse, inclusive and respectful community where everyone can thrive. We welcome applications from all backgrounds, cultures and communities, and we actively encourage candidates from under‑represented groups to apply. Roles involving regulated activity are subject to a Disclosure and Barring Service (DBS) check in line with current practice. All employees, volunteers and partners share our commitment to safeguarding.
Deputy Programme Manager (110757-0526) in Coventry employer: University of Warwick
Warwick Business School is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee growth and development. With flexible working options, including hybrid arrangements, and a commitment to equality and diversity, employees can thrive both personally and professionally while contributing to a prestigious global programme. The opportunity to engage with a diverse student body and collaborate with a dedicated team makes this role particularly rewarding.
