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- Tasks: Manage daily operations of student residences and lead a dedicated team.
- Company: Join the University of the West of Scotland, a top-ranked modern university.
- Benefits: Enjoy 24 days annual leave, flexible working, and discounts at 3,500 retailers.
- Why this job: Make a real impact on student life in a supportive and innovative environment.
- Qualifications: Degree or extensive experience in customer-oriented roles with leadership skills required.
- Other info: Applications encouraged early due to potential changes in closing date.
The predicted salary is between 36000 - 60000 £ per year.
The University of West of Scotland has an exciting opportunity to join our Campus Services team as a Residence Services Manager. Within this role, the successful candidate will be responsible for the day-to-day management of the residences across our Paisley Campus.
Leading the Residences Team, the postholder will play a key part in ensuring that all matters relating to residential services are managed effectively and in line with operational requirements. They will direct the efforts of both the in-house team and external contractors to allow the best possible service to the residents in a safe, welcoming, supportive and pleasant environment which facilitates academic and personal development.
The Residence Services Manager will be responsible for the financial management of the budget within their respective area and will ensure that financial targets are met as well as explore potential areas which could be more efficient within the Residences department. Collaborating with a number of different departments across the university, the postholder will be required to build strong working relationships to ensure positive outcomes for staff and students.
The successful candidate should have the following:
- A Degree in a relevant subject (or extensive experience).
- Relevant experience and track record of working in a commercially driven, customer-oriented role within the Accommodation sector, with significant and relevant leadership, team and change management experience.
- A working knowledge of budget management and resource planning.
- An understanding of Health and Safety at Work legislation.
- Strong interpersonal, communication and people management skills.
We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:
- 24 days of annual leave, plus a further 12 days for public/university holidays.
- An additional day's leave on your birthday.
- Defined benefit contribution pension scheme (currently 19.3%), including death in service benefits upon joining the scheme.
- A flexible approach to working pattern and work-life balance.
- Employee discount scheme across 3,500 retailers.
- Fitness facilities across our campuses.
- Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme.
- Professional, career and research development opportunities.
Closing Date: Thursday 10th April 2025
Interview Date: Wednesday 23rd April 2025
The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.
UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer.
Residence Services Manager employer: University of the West of Scotland
Contact Detail:
University of the West of Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Services Manager
✨Tip Number 1
Familiarise yourself with the University of the West of Scotland's values and mission. Understanding their commitment to student experience and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and challenges, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples of your leadership and budget management experience. Be ready to discuss how you've successfully managed teams and resources in previous roles, as this will be crucial for the Residence Services Manager position.
✨Tip Number 4
Research current trends in residential services and accommodation management. Being knowledgeable about industry standards and innovations can set you apart and demonstrate your commitment to improving the student living experience.
We think you need these skills to ace Residence Services Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Residence Services Manager position. Tailor your application to highlight how your experience aligns with these specific needs.
Highlight Relevant Experience: Emphasise your relevant experience in customer-oriented roles, particularly within the accommodation sector. Provide examples of your leadership, team management, and budget management skills to demonstrate your suitability for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for creating a supportive environment for students. Mention your understanding of Health and Safety legislation and how it applies to residential services.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Residence Services Manager role.
How to prepare for a job interview at University of the West of Scotland
✨Showcase Your Leadership Skills
As a Residence Services Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any successful projects you've managed. Use specific examples to illustrate your ability to lead effectively.
✨Demonstrate Financial Acumen
Since the role involves budget management, be ready to talk about your experience with financial planning and resource allocation. Highlight any instances where you've successfully managed budgets or improved financial efficiency in past roles.
✨Understand Health and Safety Regulations
Familiarise yourself with relevant health and safety legislation, as this is crucial for the role. Be prepared to discuss how you have ensured compliance in previous positions and how you would approach health and safety in the residences.
✨Build Rapport with Interviewers
The ability to build strong relationships is key in this role. During the interview, engage with your interviewers, ask questions, and show genuine interest in their experiences at the university. This will demonstrate your interpersonal skills and help you stand out.
