At a Glance
- Tasks: Lead and coordinate the development of student residences across multiple campuses.
- Company: Join the University of the West of Scotland, a dynamic and innovative institution.
- Benefits: Enjoy 24 days annual leave, flexible working, and a competitive benefits package.
- Other info: Be part of a supportive team with excellent career development opportunities.
- Why this job: Make a real impact on student experiences while driving business growth.
- Qualifications: Relevant degree, leadership experience, and a full driving licence required.
The predicted salary is between 40000 - 50000 £ per year.
This is a key coordinating role responsible for the development and delivery of Student Residences across multiple campuses. Supporting the Senior Operations Manager, the postholder will help drive excellence in the student experience while contributing to business growth and the effective operation of residential and commercial services. The role involves regular travel between campuses and requires strategic oversight, ensuring services are aligned with operational objectives and delivered consistently across all sites.
The successful candidate will lead the Residential Accommodation Services function, overseeing budgets, performance management, and service delivery. They will implement strategic plans, ensure compliance with relevant legislation and university policies, and use financial and booking systems to optimise performance and revenue. The role also involves leading and motivating teams, recruiting key staff, working with stakeholders to enhance services, and supporting marketing and promotional activity to maximise occupancy and income.
The successful candidate should have the following:
- A relevant degree or equivalent
- Full current driving licence
- A proven track record of working in a commercially driven, customer orientated Accommodation / Hotel environment with significant and relevant leadership, team and change management experience
- Experience of leading a large team of customer facing professionals
- Budget management and resource planning experience
The University of the West of Scotland is one of Scotland's largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses.
We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:
- 24 days of annual leave, plus a further 12 days for public/university holidays
- An additional days leave on your birthday
- Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme)
- A flexible approach to working pattern and work-life balance
- Employee discount scheme across 3,500 retailers
- Fitness facilities across our campuses
- Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme
- Professional, career and research development opportunities.
Closing Date: Sunday 5th July 2026
Interview Date: Week commencing 20th July 2026
Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided). The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.
UWS are committed signatories to the Armed Forces Covenant. UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer.
Operations Manager (Residences) in Paisley employer: University of the West of Scotland
The University of the West of Scotland is an exceptional employer, offering a supportive and dynamic work environment across its five campuses. With a strong focus on employee well-being, competitive benefits including generous leave, a defined benefit pension scheme, and opportunities for professional development, UWS fosters a culture of innovation and collaboration. Join us to make a meaningful impact in the student experience while advancing your career in a leading institution ranked among the top 200 universities worldwide under 50 years old.
Contact Details:
University of the West of Scotland Recruitment Team
