At a Glance
- Tasks: Support students in using library resources and develop their digital skills.
- Company: Join the University of the West of Scotland, a vibrant community-focused institution.
- Benefits: Enjoy 24 days annual leave, flexible working, and professional development opportunities.
- Other info: Be part of a supportive team with excellent career growth potential.
- Why this job: Make a real difference by helping students thrive in their academic journey.
- Qualifications: HNC or equivalent experience in customer service or technical support.
The predicted salary is between 25804 - 27319 £ per year.
The University of West of Scotland is currently recruiting for a Library Assistant to work within the UWS Library in Dumfries. Dumfries Campus Library, based within Dumfries and Galloway College Campus, provides services to students from University of the West of Scotland, University of Glasgow, and Dumfries and Galloway College.
The successful candidate will be a key member of the library frontline team with a particular focus on user education, supporting students from all three institutions to use the library, develop their digital skills and access related information and support services. In addition, you will be expected to support the day-to-day operation of Dumfries campus library and will operate as a member of the library digital and data team, accurately maintaining online records and links to resources across UWS library service.
You may also have the chance to provide local support for other agreed areas of UWS library activity, such as working with the collections or reading list teams. The postholder will work as part of a team to provide in person and virtual support to all users of the library, including remote support for UWS students based at other campuses and will work with colleagues to maintain a suitable library environment for users.
Main responsibilities include:
- Assisting students and lecturers to access library resources, both online and in print.
- Supporting students to develop their skills in using Microsoft Office software and to navigate online support services provided by their institution.
- Creating a positive learning space for students and staff.
- Providing library tours and induction support for new users.
- Carrying out administrative and physical activities associated with the day-to-day running of the library.
Working hours are Monday to Friday 9am to 5pm (some flexibility may be required to maintain service delivery).
The successful candidate should have the following:
- HNC or equivalent level of work experience.
- Evidenced experience of working or volunteering within a customer service environment or technical service relevant to an allocated responsibility area.
- Ability and willingness to learn new procedures and systems quickly.
- Excellent oral and written communication skills.
- Aware of equality, diversity and inclusion guidelines and policies.
UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer.
Library Assistant in Dumfries employer: University of the West of Scotland
The University of the West of Scotland is an exceptional employer, offering a supportive and dynamic work environment across its five campuses. With a strong commitment to employee growth, competitive benefits including generous leave, a defined benefit pension scheme, and access to health and wellbeing resources, UWS fosters a culture of innovation and collaboration. Join us in shaping the future of education and research while enjoying a flexible work-life balance and opportunities for professional development.
Contact Details:
University of the West of Scotland Recruitment Team
