Student & Programme Support (SPS) Administrator in Bristol

We are looking for both part-time and full-time administrators to join our Student and Programme Support (SPS) Team at our Frenchay Campus. This role is offered on a permanent basis. As an SPS Administrator, you will work collaboratively with academic and professional service teams to deliver a high-quality service that supports students to achieve success in their studies. The responsibilities of the team are extremely varied and touch on almost every aspect of the student journey, from the moment they arrive at UWE until their graduation and beyond.

We are looking for an enthusiastic individual with a wide range of administrative experience in a professional office environment. Excellent organisational skills and the ability to prioritise competing demands are key in this role. The successful postholder will have good IT skills, including proficiency in Microsoft Office, as well as experience in working with complex database systems. The ability to manipulate data and produce basic reports is essential in this role.

Team working is an integral part of everything the SPS team does and you will have the ability to communicate effectively and build strong relationships with a range of stakeholders across the university. Excellent customer service is at the heart of everything we do at UWE Bristol and the postholder will be able to demonstrate their strong client focus and how their skills and experience to date can contribute to providing the best experience possible to our students.

There will be times when workloads are high, so it's essential that you are adaptable, flexible, and able to approach your work in a calm and professional manner. You will be supported in learning this role and given opportunities to develop your skills and experience through a thorough induction programme as well as various in-house learning and development courses.

From the first point of registration to graduation and beyond, our team of over 250 professional staff is committed to enhancing the student experience and ensuring that every student is able to make the most of the extensive opportunities available throughout their journey. This is enabled by working closely with all areas of the University, the Students Union and a wide range of external stakeholders.

Within SAS, the Student & Programme Support Team (SPS) plays an important role in managing the student record from registration through to graduation, including the assessment processes. Some examples of the tasks we are responsible for are:

• Supporting students to register on a course;
• Managing their assessments to ensure documentation is accurately prepared to be considered at examining boards;
• Clerking various meetings, including exam boards;
• The publication of students' results.

The ability to work as part of a team and to be able to build effective working relationships with colleagues at all levels is essential. The environment we work in is vibrant and fast-paced, you'll feel part of a team and have a sense that you are able to make a difference to our students' experience. This is a team where ideas are valued and listened to.

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK's most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

UWE Bristol recognises the power of a truly diverse university community. We are proud to be part of a vibrant, multicultural city that celebrates diversity, we're always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you'll thrive.

We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit. As a Disability Confident employer, we welcome applications from those who identify as having a disability.

It is an exciting time to be joining UWE Bristol: our Strategy 2030 sets out an ambitious programme of significant transformational projects to enhance the student experience. The Schools and professional services play an important role in progressing this work and there will be significant opportunities for the role holder to contribute and support work that will have a lasting impact.

Interviews will take place at the University's Frenchay campus - dates to be confirmed. UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus-based for at least 60 percent of your time, with the opportunity to work from home on the remaining days when appropriate.

To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience. We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. If you do not have current right to work in the UK you may wish to explore other visa options. Please note that UWE Bristol does not cover any visa or health surcharge costs.

We'd love to hear from you - if you are excited about joining us at UWE please complete our application form as soon as possible. Tell us about how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description, and include specific examples wherever possible. Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.