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For Companies At a Glance
- Tasks: Serve food and drinks, keep spaces clean, and support events on campus.
- Company: Join a vibrant University Hospitality team with a friendly atmosphere.
- Benefits: Competitive pay, generous holiday allowance, and access to staff perks.
- Why this job: Experience a dynamic role where no two days are the same and make a difference.
- Qualifications: Positive attitude, teamwork skills, and a willingness to learn.
- Other info: Enjoy ongoing training and excellent career growth opportunities.
Overview
Love working with people? Enjoy being part of a busy, hands-on team? Looking for a role where no two days are the same? We\’re looking for a Hospitality General Assistant to join our vibrant University Hospitality team. From serving great food and drinks with a smile, to keeping our spaces welcoming and running smoothly, you\’ll help us deliver top-quality service to students, staff, and visitors every day.
What you\’ll be doing
- Serving food and drinks while giving customers a great experience.
- Using tills and handling payments, including opening and closing procedures.
- Keeping outlets and kitchens clean, safe, and up to high standards.
- Restocking and receiving deliveries, making sure everything\’s stored properly.
- Recording food temperatures, cleaning checks, and other quick admin tasks.
- Pitching in with events, conferences, and other Hospitality services across campus.
- Working flexibly as part of a team to get the job done, including hours per week, 5 out of 7 days, and being flexible to support the delivery of the Hospitality service. The role is campus-based for all of your time.
Pay, work pattern and benefits
- Salary offers will be in line with the University\\\’s salary assessment guidelines and based on your relevant skills and experience.
- Competitive pay, plus a generous holiday allowance.
- A stable 37-hour working week, with a healthy work-life balance.
- Ongoing training and opportunities to build your career in Hospitality.
- A friendly, supportive team who\\\’ll have your back.
- Access to staff perks like cycle-to-work schemes, discounted gym memberships, and local offers.
Right to work and visa information
The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will be required to provide evidence of your right to work in the UK. We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. If you do not have current right to work in the UK you may wish to explore options. UWE Bristol does not cover any visa or health surcharge costs.
Eligibility and application advice
We would love to hear from you — if you are excited about this opportunity please complete our application form as soon as possible. Tell us how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description, and include specific examples wherever possible. Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.
Qualifications
- A friendly, positive attitude and a genuine enjoyment of customer service.
- Team players who are reliable, adaptable, and up for learning new skills.
- Good communication skills and confidence to chat with customers.
- Pride in presentation, cleanliness, and doing things well.
- Awareness of (or willingness to learn) food safety and health & safety basics.
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Hospitality Onezone General Assistant employer: University of the West of England
Contact Detail:
University of the West of England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Onezone General Assistant
✨Tip Number 1
Get to know the team! Before your interview, try to connect with current staff on social media or through networking events. This gives you insider info and shows your genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can bring your customer service skills to life, especially in a busy environment like hospitality.
✨Tip Number 3
Show your passion! During the interview, share specific examples of times you've gone above and beyond for customers. This will highlight your positive attitude and commitment to great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our vibrant team at UWE Bristol!
We think you need these skills to ace Hospitality Onezone General Assistant
Some tips for your application 🫡
Show Your Personality: When filling out your application, let your personality shine through! We want to see your friendly and positive attitude, so don’t be afraid to share a bit about yourself and why you love customer service.
Match Your Skills: Make sure to highlight how your skills and experiences align with the role. Use specific examples that relate to the essential and desirable criteria in the job description. This helps us see how you’d fit into our vibrant team!
Keep It Clean and Clear: Just like we keep our kitchens and outlets tidy, make sure your application is well-organised and easy to read. A clear structure will help us quickly understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at University of the West of England
✨Show Your Customer Service Skills
Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've gone above and beyond to create a great experience for customers, as this role is all about delivering top-quality service.
✨Demonstrate Team Spirit
Since this position requires working flexibly as part of a team, be prepared to discuss your teamwork experiences. Talk about times when you collaborated with others to achieve a common goal, and how you adapt to different roles within a team.
✨Know Your Food Safety Basics
Familiarise yourself with basic food safety and health & safety practices. Even if you’re not an expert, showing that you’re willing to learn and understand these concepts will impress the interviewers and show your commitment to maintaining high standards.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would handle busy periods, difficult customers, or unexpected challenges. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
