Hospitality General Assistant

Overview

Love working with people? Enjoy being part of a busy, hands-on team? Looking for a role where no two days are the same? We’re looking for a Hospitality General Assistant to join our vibrant University Hospitality team in our Onezone outlet. From serving great food and drinks with a smile, to keeping our spaces welcoming and running smoothly, you’ll help us deliver top-quality service to students, staff, and visitors every day.

What You’ll Be Doing

• Serving food and drinks while giving customers a great experience.
• Using tills and handling payments, including opening and closing procedures.
• Keeping outlets and kitchens clean, safe, and up to high standards.
• Restocking and receiving deliveries, making sure everything’s stored properly.
• Recording food temperatures, cleaning checks, and other quick admin tasks.
• Pitching in with events, conferences, and other Hospitality services across campus.
• Working flexibly as part of a team to get the job done.

What We’re Looking For

• A friendly, positive attitude and a genuine enjoyment of customer service.
• Team players who are reliable, adaptable, and up for learning new skills.
• Good communication skills and confidence to chat with customers.
• Pride in presentation, cleanliness, and doing things well.
• Awareness of (or willingness to learn) food safety and health & safety basics.

What’s In It For You

• Competitive pay, plus a generous holiday allowance.
• A stable 37-hour working week, with a healthy work–life balance.
• Ongoing training and opportunities to build your career in Hospitality.
• A friendly, supportive team who’ll have your back.
• Access to staff perks like cycle-to-work schemes, discounted gym memberships, and local offers.

Bring your energy, enthusiasm, and teamwork — and we’ll give you the chance to grow while making a real difference to the student experience.

Ready to get started? Apply today!

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with a thriving community of 38,000 students and 4,000 staff from right across the globe.

We offer a wide range of employee benefits including progressive pay rates, very generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

Add your individuality to ours

We are proud to have a truly diverse university community , at home in a multicultural city that celebrates diversity. We’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition and find yourself in a stimulating and supportive environment where you’ll thrive.

We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we welcome applications from those who identify as having a disability.

Further information

If you would like to speak to us to find out more about this role please contact Kristian Fernandez-Mitchell on 0117 328 44556 or email: kristian.fernandez-mitchell@uwe.ac.uk

Interviews are scheduled to take place at our Frenchay campus on Friday the 17th of October, 2025.

This is a full-time, permanent post, working 37 hours per week, working 5 out of 7 days, and being flexible to support the delivery of the Hospitality service.

Due to the nature of the role, this position is campus based for all of your time.

Right to Work in the UK

The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will therefore be required to provide evidence of your right to work in the UK, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. If you do not have current right to work in the UK you may wish to explore other visa options.

Please note that UWE Bristol does not cover any visa or health surcharge costs.

Advice to applicants

We’d love to hear from you, if you are excited about this opportunity, please complete our application form as soon as possible.

Tell us how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description and include specific examples wherever possible.

Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.