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For Companies At a Glance
- Tasks: Assist in delivering top-notch customer service to students and handle inquiries.
- Company: Join UWE Bristol, a forward-thinking university focused on enhancing student experiences.
- Benefits: Enjoy flexible working options and access to various corporate perks.
- Why this job: Be part of an exciting transformation that directly impacts student life and community.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: This role is perfect for those looking to make a difference in a vibrant university setting.
The predicted salary is between 28800 - 48000 £ per year.
About us: It is an exciting time to be joining UWE Bristol: our recently launched Strategy 2030 sets out an ambitious programme of significant transformational projects to enhance the student experience. Accommodation Services provide a home to over 5700 students living within our portfolio and in nominated City properties. This role will help deliver a high-quality service within a customer-focused environment.
Customer Relations Assistant employer: University of the West of England
Contact Detail:
University of the West of England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Assistant
✨Tip Number 1
Familiarise yourself with UWE Bristol's Strategy 2030. Understanding their goals and how the Customer Relations Assistant role fits into this vision will help you demonstrate your enthusiasm and alignment with their mission during any discussions.
✨Tip Number 2
Research the specific services provided by Accommodation Services. Knowing the ins and outs of what they offer will allow you to engage in meaningful conversations and show that you're genuinely interested in enhancing the student experience.
✨Tip Number 3
Network with current or former employees of UWE Bristol, especially those in customer-facing roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 4
Prepare to showcase your customer service skills through examples from your past experiences. Think of specific situations where you successfully resolved issues or improved customer satisfaction, as these will resonate well with the hiring team.
We think you need these skills to ace Customer Relations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Relations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing the student experience and your customer service skills. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Experience: In your CV, emphasise any previous roles or experiences that involved customer relations or support. Be sure to include measurable achievements that illustrate your ability to provide high-quality service.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at University of the West of England
✨Understand the Company’s Vision
Familiarise yourself with UWE Bristol's Strategy 2030. Knowing their goals and how they aim to enhance the student experience will show your genuine interest in the role and alignment with their mission.
✨Highlight Customer Service Skills
Prepare examples from your past experiences that demonstrate your ability to provide excellent customer service. Think about specific situations where you resolved issues or improved a customer's experience.
✨Showcase Teamwork Abilities
As a Customer Relations Assistant, you'll likely work closely with others. Be ready to discuss how you've successfully collaborated with colleagues in previous roles to achieve common goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
