At a Glance
- Tasks: Lead quality assurance processes and enhance the learning experience at UHI North, West and Hebrides.
- Company: Join a unique partnership delivering education across stunning Highland campuses.
- Benefits: Enjoy 45 days annual leave, a pension scheme, and various employee perks.
- Other info: Opportunity for career growth in a collaborative and supportive environment.
- Why this job: Make a meaningful impact on educational excellence and continuous improvement.
- Qualifications: Relevant qualification and experience in a busy office environment required.
The predicted salary is between 30000 - 40000 £ per year.
UHI North, West and Hebrides is one of ten academic partners and research centres that make up UHI. This unique partnership allows us to deliver further and higher education programmes at our 19 campuses and centres across the North and West Highlands, Skye and the Outer Hebrides. To support our work we are recruiting to the following role: Quality Officer.
We are seeking a proactive and detail‑driven Quality Officer to play a central role in upholding UHI North, West and Hebrides’ commitment to excellence. This position is critical to maintaining and enhancing the high-quality learning experience we deliver across the college and will be based at our UHI North, West and Hebrides campuses in Fort William or Thurso.
Responsibilities:
- Lead the development, implementation, and continual review of quality assurance and enhancement policies, procedures, and processes.
- Ensure our systems remain robust, current, and aligned with sector expectations.
- Coordinate the effective flow of information between college teams and awarding bodies, ensuring full compliance with auditable quality assurance standards.
- Support staff in meeting quality requirements and preparing for external review activities.
- Lead the organisation of external examinations, ensuring a smooth, consistent, and professional experience for learners and colleagues.
Why Join Us:
This is an exciting opportunity for someone who is passionate about quality, thrives on collaboration, and enjoys making a meaningful impact. You’ll be at the heart of supporting educational excellence and continuous improvement across the college.
Qualifications, Experience and Skills:
The suitable candidates will hold a relevant qualification in the subject area - at minimum HNC or have Quality Assurance and Enhancement prior knowledge, along with previous experience of working in a busy office environment. A level of Gaelic ability would be advantageous to your application.
Benefits of working for us:
- 45 days annual leave per year (pro rata for part-time staff)
- Local Government Pension Scheme (Highland Council)
- 10% Membership Discount at Highlife Highland
- Occupational sick pay scheme and family friendly leave provisions
- Staff Support and Employee Assistance Programmes
- Employment Benefits Scheme including lifestyle savings and Cycle to Work Scheme
Quality Officer (UHI North, West and Hebrides) in Thurso employer: University of the Highlands and Islands
UHI North, West and Hebrides is an exceptional employer that prioritises educational excellence and employee well-being. With a strong commitment to quality assurance, our collaborative work culture fosters professional growth and development, while offering generous benefits such as 45 days of annual leave and a supportive pension scheme. Located in the stunning landscapes of Thurso or Fort William, we provide a unique opportunity to make a meaningful impact in the community and contribute to the continuous improvement of our educational programmes.
Contact Details:
University of the Highlands and Islands Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Officer (UHI North, West and Hebrides) in Thurso
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UHI North, West and Hebrides on LinkedIn. A friendly chat can give you insider info about the role and the culture, plus it shows your genuine interest.
✨Tip Number 2
Prepare for the interview by researching quality assurance trends in education. We want you to demonstrate your knowledge and passion for maintaining high standards, so be ready to discuss how you can contribute to UHI's commitment to excellence.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality assurance and enhancement. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the Quality Officer role can leave a lasting impression. Plus, it shows that you’re proactive and keen to join the team.
We think you need these skills to ace Quality Officer (UHI North, West and Hebrides) in Thurso
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Quality Officer role. Highlight your relevant experience and skills that align with our commitment to quality and excellence in education.
Showcase Your Passion:Let us see your enthusiasm for quality assurance! Share examples of how you've contributed to maintaining high standards in previous roles, as this will resonate with our mission at UHI North, West and Hebrides.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your qualifications and experiences, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the role!
How to prepare for a job interview at University of the Highlands and Islands
✨Know Your Quality Standards
Familiarise yourself with the quality assurance standards relevant to UHI North, West and Hebrides. Understand how these standards impact the learning experience and be ready to discuss how you can contribute to maintaining and enhancing them.
✨Showcase Your Experience
Prepare specific examples from your previous roles that demonstrate your ability to coordinate information flow and support staff in meeting quality requirements. Highlight any experience you have with external reviews or examinations, as this will be crucial for the role.
✨Emphasise Collaboration Skills
Since the role involves working closely with various teams, be sure to convey your collaborative spirit. Share instances where you've successfully worked with others to achieve a common goal, especially in a busy office environment.
✨Prepare Questions
Think of insightful questions to ask during the interview. This shows your genuine interest in the role and the organisation. You might want to ask about the current quality assurance initiatives or how the team collaborates across campuses.
