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- Tasks: Provide top-notch advice and support to students, ensuring their needs are met.
- Company: Join a dynamic team at Based Horizons in Reading, Berkshire.
- Benefits: Enjoy a competitive salary, flexible working hours, and great benefits.
- Why this job: Make a real difference in students' lives while developing your communication skills.
- Qualifications: Strong verbal and written communication skills; customer service experience is a plus.
- Other info: Flexible work options with the chance to work from home up to two days a week.
The predicted salary is between 21600 - 32400 £ per year.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Full time or part time hours considered, permanent.
Based Horizons (Reading, Berkshire) with up to two days per week working from home.
Salary £27,000 FTE pa plus benefits.
An opportunity has arisen for someone skilled in verbal and written communication, and dedicated to providing high quality customer service, information, and advice, to join our busy Student Advice team.
Student Advice Officer in Reading employer: University of the Built Environment
Contact Detail:
University of the Built Environment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Advice Officer in Reading
✨Tip Number 1
Network like a pro! Reach out to current or former Student Advice Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can give you insights that you won’t find in the job description.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and communication skills. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your soft skills during the interview. Use specific examples from your past experiences where you’ve demonstrated excellent communication or problem-solving abilities. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Student Advice Officer in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Advice Officer role. Highlight your relevant experience and skills that match what we're looking for, especially in communication and customer service.
Showcase Your Soft Skills: We love seeing soft skills in action! Use examples from your past experiences to demonstrate how you've effectively communicated and provided advice. This will help us see how you can fit into our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and enthusiasm for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can't wait to hear from you!
How to prepare for a job interview at University of the Built Environment
✨Show Off Your Communication Skills
As a Student Advice Officer, strong verbal and written communication is key. During the interview, make sure to articulate your thoughts clearly and confidently. Practise answering common questions out loud to get comfortable with expressing your ideas.
✨Demonstrate Your Customer Service Experience
This role requires a dedication to high-quality customer service. Prepare examples from your past experiences where you successfully helped someone or resolved an issue. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research the Organisation
Familiarise yourself with the organisation's mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges faced by the Student Advice team, or opportunities for professional development. This shows that you’re engaged and serious about the position.
