At a Glance
- Tasks: Manage complex student cases and support complaints, appeals, and disciplinary processes.
- Company: University of the Built Environment, focused on enhancing student experiences.
- Benefits: Flexible working with up to three days remote, plus a supportive work environment.
- Other info: Full-time role with opportunities for professional growth and development.
- Why this job: Make a real difference in students' lives while developing your skills in a dynamic setting.
- Qualifications: Strong organisational skills and resilience in handling complex situations.
The predicted salary is between 25650 - 31350 £ per year.
University of the Built Environment is seeking a structured and resilient Student Casework Officer to manage complex student cases within the Academic Quality and Governance Directorate.
The role supports complaints, appeals and disciplinary processes, driving improvements and excellent student experiences.
The position is full time (35 hours per week) on a fixed-term maternity cover basis, with split work between Horizons (Reading) and home, up to three days remote.
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Hybrid: Student Casework & Appeals Officer in Reading employer: University of the Built Environment
At the University of the Built Environment, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and work-life balance. With flexible working arrangements, generous holiday allowances, and a commitment to professional growth, our team members are empowered to make meaningful contributions while enjoying a fulfilling career in a dynamic educational environment. Join us in shaping the future of technology services and be part of a community that values passion, integrity, excellence, and support.
Contact Details:
University of the Built Environment Recruitment Team
