Business Support Officer (Apprenticeship Funding and Compliance)
Business Support Officer (Apprenticeship Funding and Compliance)

Business Support Officer (Apprenticeship Funding and Compliance)

Apprenticeship 27000 - 28000 £ / year (est.) No home office possible
University of the Built Environment

At a Glance

  • Tasks: Support apprenticeship funding and compliance while liaising with stakeholders.
  • Company: Join a leading provider of supported online education with a focus on sustainability.
  • Benefits: Enjoy a competitive salary, flexible working, and generous holiday allowance.
  • Why this job: Make a real impact in the apprenticeship sector and enhance your career.
  • Qualifications: Recent business support experience and GCSE Maths and English at Grade C or above.
  • Other info: Be part of a diverse team that values passion, integrity, excellence, and support.

The predicted salary is between 27000 - 28000 £ per year.

Full time (35 hrs/wk), permanent. Split place of work between Horizons (Reading, Berkshire) and Home, with up to 30 days per year spent at Horizons.

Salary range £27,000 to £28,000 pa plus benefits.

Due to the nature of this role, applicants must have recent business support experience in either an apprenticeship facing role or in a role linked to ESFA/DfE funded programmes. If you have experience working in Apprenticeships and/or DfE funded programmes, we need you to join our busy and dynamic Apprenticeship Business Management team.

Day to day, you will be involved in a range of funding and compliance activities, aiding the effective operation of the University’s essential apprenticeship business processes. You will have the opportunity to liaise with a range of stakeholders, support the smooth running of business operations and ensure the University remains compliant with both regulatory and contractual requirements.

Your accountabilities and responsibilities include:

  • Oversee, manage and be responsible for allocated aspects of the University’s apprenticeship business support operations.
  • Work closely with employers and EPA Organisations to provide APC, gateway, and EPA data to ensure successful and timely completion of apprentice change of circumstance activities.
  • Act as the first point of contact for all apprenticeship change of circumstance enquiries, taking the initiative to screen, allocate and prioritise emails, telephone calls and correspondence, taking appropriate action where necessary.

Our main requirements:

  • GCSE Maths and English Language Grade C or 4 or above.
  • Recent business support experience in either an apprenticeship facing role or in a role linked to ESFA/DfE funded programmes.
  • Experience of undertaking work activity and controls processes which are subject to externally set compliance requirements and external audit/review.
  • Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology.

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

EQUALITY, DIVERSITY, AND INCLUSION: We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

Business Support Officer (Apprenticeship Funding and Compliance) employer: University of the Built Environment

At the University of the Built Environment, we pride ourselves on being an excellent employer, offering a supportive and dynamic work culture that prioritises employee wellbeing and professional growth. With flexible working arrangements, a generous holiday allowance, and a commitment to equality, diversity, and inclusion, we create an environment where your contributions are valued and you can thrive in your role as a Business Support Officer. Join us in our mission to provide exceptional apprenticeship support while enjoying the benefits of working in a leading educational institution located in Reading, Berkshire.
University of the Built Environment

Contact Detail:

University of the Built Environment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer (Apprenticeship Funding and Compliance)

✨Tip Number 1

Network like a pro! Reach out to your connections in the apprenticeship and compliance sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to apprenticeship funding and compliance. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Practice common interview questions related to business support and compliance. Think about your past experiences and how they relate to the role. We all know that confidence is key, so the more you practice, the better you'll perform!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our dynamic team at the University of the Built Environment.

We think you need these skills to ace Business Support Officer (Apprenticeship Funding and Compliance)

Business Support Experience
Apprenticeship Knowledge
ESFA/DfE Funding Understanding
Compliance Management
Stakeholder Liaison
Data Management
Communication Skills
Digital Skills (MS Office: Teams, Outlook, Word, Excel, PowerPoint)
Problem-Solving Skills
Initiative and Prioritisation
Attention to Detail
Organisational Skills
Adaptability
Customer Service Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your recent business support experience, especially in apprenticeship or ESFA/DfE roles. We want to see how your skills match what we're looking for!

Showcase Your Digital Skills: Since we use MS Office and other tech tools, don’t forget to mention your confidence with these systems. Give us examples of how you've used them in past roles to make your application stand out.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without unnecessary fluff.

Apply Through Our Website: We encourage you to apply directly through our careers site. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need there!

How to prepare for a job interview at University of the Built Environment

✨Know Your Stuff

Make sure you brush up on your knowledge of apprenticeship funding and compliance. Familiarise yourself with ESFA/DfE regulations and any recent changes in the sector. This will show that you're not just interested in the role, but that you’re proactive about staying informed.

✨Showcase Your Experience

Prepare specific examples from your past roles that highlight your business support experience, especially in apprenticeship-facing roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've successfully managed compliance activities.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills, particularly around managing change of circumstance enquiries. Think of potential scenarios you might face in the role and how you would handle them. This will help you articulate your thought process during the interview.

✨Emphasise Digital Skills

Since the role requires confidence in using MS Office and other technologies, be prepared to discuss your digital skills. Mention any relevant software you’ve used and how you’ve leveraged technology to improve efficiency in your previous roles.

Business Support Officer (Apprenticeship Funding and Compliance)
University of the Built Environment

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