At a Glance
- Tasks: Support apprenticeship funding and compliance while managing business operations.
- Company: Join a leading provider of supported online education with a focus on sustainability.
- Benefits: Enjoy flexible working, generous holiday allowance, and a competitive salary.
- Why this job: Make a real impact in the apprenticeship sector and enhance your career.
- Qualifications: Recent business support experience and GCSE Maths and English at Grade C or above.
- Other info: We value diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 22700 - 23800 £ per year.
Business Support Officer (Apprenticeship Funding and Compliance)
Full time (35 hrs/wk), permanent
Split place of work between Horizons (Reading, Berkshire) and Home, with up to 30 days per year spent at Horizons
Salary range £27,000 to £28,000 pa plus benefits
Were looking for a proactive and detail-driven Business Support Officer to join our growing Apprenticeship Business Management (ABM) team. As the Business Support Officer, you will be involved in a range of funding and compliance activities, aiding the effective operation of the Universitys essential apprenticeship business processes.
This is an excellent opportunity for someone with strong administrative, compliance, or business support experience who is keen to develop a career in the apprenticeship and higher education sector. While experience of working with DfE/ESFA-funded programmes and apprenticeship funding rules is highly desirable, it is not essential. If you bring strong transferable skills, a keen eye for detail, and a willingness to learn, we will fully support your development through training and CPD.
Your accountabilities and responsibilities include:
- Oversee, manage and be responsible for allocated aspects of the Universitys apprenticeship business support operations
- Work closely with employers and EPA Organisations to provide APC, gateway, and EPA data to ensure successful and timely completion of apprentice change of circumstance activities
- Act as the first point of contact for all apprenticeship change of circumstance enquiries, taking the initiative to screen, allocate and prioritise emails, telephone calls and correspondence, taking appropriate action where necessary
Our main requirements:
- GCSE Maths and English Language Grade C or 4 or above
- Experience in a business support, administration, compliance or customer-focused role
- Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology
- Strong attention to detail and commitment to data accuracy
At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.
We are a long-standing and leading provider of supported online education with a long-term ambition to be the worlds most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.
To view the full job specification and to apply, visit the work for us > current vacancies page of our website.
Vacancy closes on Wednesday 15 April 2026 at17:00.
EQUALITY, DIVERSITY, AND INCLUSION
We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Business Support Officer (Apprenticeship Funding and Compliance) employer: University of the Built Environment
Contact Detail:
University of the Built Environment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer (Apprenticeship Funding and Compliance)
✨Tip Number 1
Network like a pro! Reach out to your connections in the apprenticeship and compliance sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ESFA/DfE funded programmes. Show us that you’re not just familiar with the terms, but that you can discuss how they impact business operations.
✨Tip Number 3
Practice your digital skills! Since we use MS Office and other tech tools daily, being confident in these will give you an edge. Consider doing a quick online course if you need a refresher.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Business Support Officer (Apprenticeship Funding and Compliance)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your recent business support experience, especially in apprenticeship or ESFA/DfE funded programmes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our values of Passion, Integrity, Excellence, and Support. Let us know why you’d be a great fit for our team.
Show Off Your Digital Skills: Since we use MS Office and other tech tools, make sure to mention your digital skills in your application. Whether it's Excel, Word, or Teams, we want to know how comfortable you are with these tools and how you've used them in past roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the details about the role and our company culture there. We can't wait to hear from you!
How to prepare for a job interview at University of the Built Environment
✨Know Your Stuff
Make sure you brush up on your knowledge of apprenticeship funding and compliance. Familiarise yourself with ESFA/DfE guidelines and any recent changes in regulations. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your business support experience, especially in apprenticeship-facing positions. Be ready to discuss how you've managed compliance activities or liaised with stakeholders effectively.
✨Be Tech-Savvy
Since the role requires digital skills, ensure you're comfortable using MS Office tools like Excel and PowerPoint. You might be asked to demonstrate your proficiency, so consider preparing a quick presentation or data analysis example to showcase your skills.
✨Embrace the Values
Familiarise yourself with the values of the University of the Built Environment: Passion, Integrity, Excellence, and Support. Think about how you can embody these values in your responses during the interview, as cultural fit is just as important as skills.