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- Tasks: Lead and coach teams to deliver innovative projects in a creative university environment.
- Company: Join the University of the Arts London, a global leader in creative education.
- Benefits: Enjoy 34 days of leave, flexible working, and extensive health benefits.
- Other info: Dynamic role with opportunities for personal growth and development in a creative setting.
- Why this job: Make a real impact on student experiences while working in a vibrant, artistic community.
- Qualifications: Experience in agile delivery and strong stakeholder management skills required.
The predicted salary is between 50000 - 60000 £ per year.
University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University’s mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress.
Digital & Technology at UAL is on an exciting journey, transitioning from a ‘classic’ IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL.
As a Delivery Manager, you will be responsible for the effective delivery of product developments within one of our key service areas, Registry & Academic Services, by leading and coaching multi-disciplinary teams, supporting them to work in an agile, self‑organising way. You will ensure defined customer needs are met and initiatives are delivered on time and to budget, whilst working with cross‑functional delivery teams and key stakeholders to deliver and embed change. You will take a service‑oriented approach to the delivery of change and ensure the University’s service needs are met through the continued development of product roadmaps. The role will focus on supporting key products that underpin the Registry & Academic Services function to improve the student and staff experience.
We welcome applications from experienced Delivery Managers who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges.
About you
- Experience of agile delivery across a large, complex enterprise environment, driving complex change initiatives through to completion.
- Experience of managing large implementations and business change management.
- Strong stakeholder management experience with the ability to negotiate resources, prioritise requirements and communicate across a diverse audience.
- Experience of prioritising workloads across multiple projects, organising time and resources.
- Strong interpersonal and communication skills and the ability to lead, motivate and inspire a multidisciplinary team.
- Relevant Agile Practitioner or MSP Practitioner certifications.
Application process
This vacancy is being managed by an external agency. Please visit HERE for further information and instructions on how to apply.
What we offer
To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:
- 34 days of annual leave and 2 days off to volunteer plus bank holidays.
- Flexible and Dynamic working options available from the first day.
- Discounted Medical Insurance including Digital GP service, therapies, in‑patient and day‑case treatment.
- Free counselling and advice via our Employee Assistance Programme (EAP).
- Sector‑leading Equal Parental Leave policy (6 months full pay for both parents).
- Defined‑benefit LGPS pension scheme.
- In‑house training and development including apprenticeships and free places on creative courses.
- Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more.
- Various opportunities to attend student shows and exhibitions.
We are UAL University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre‑degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.
As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre‑Degree School and 2 subsidiary companies delivering specialist activities. We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.
Delivery Manager employer: UNIVERSITY OF THE ARTS
Contact Detail:
UNIVERSITY OF THE ARTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those at UAL or similar institutions. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your agile skills! When you get the chance to chat with potential employers, highlight your experience in leading multi-disciplinary teams and managing complex projects. Use specific examples to demonstrate how you've successfully delivered change in previous roles.
✨Tip Number 3
Prepare for interviews by researching UAL’s mission and values. Tailor your responses to show how your experience aligns with their commitment to social purpose and improving student experiences. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the UAL community. So, get that application in and let’s make some creative waves together!
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Delivery Manager role. Highlight your experience in agile delivery and managing complex change initiatives, as this will show us you understand what we're looking for.
Showcase Your Stakeholder Skills: We want to see how you've successfully managed stakeholders in the past. Share specific examples of how you've negotiated resources and communicated effectively across diverse audiences to get things done.
Demonstrate Your Leadership Style: As a Delivery Manager, leading and inspiring teams is key. Use your application to illustrate your leadership style and how you've motivated multidisciplinary teams to achieve their goals.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at UNIVERSITY OF THE ARTS
✨Know Your Agile Stuff
Make sure you brush up on your agile delivery knowledge. Be ready to discuss how you've driven complex change initiatives in previous roles. UAL is looking for someone who can lead multi-disciplinary teams, so be prepared to share specific examples of how you've done this successfully.
✨Stakeholder Management is Key
Prepare to talk about your experience with stakeholder management. Think of instances where you've negotiated resources or prioritised requirements across diverse audiences. UAL values strong communication skills, so practice articulating your approach to managing relationships and expectations.
✨Showcase Your Leadership Style
As a Delivery Manager, you'll need to inspire and motivate your team. Reflect on your leadership style and be ready to discuss how you've led teams in the past. Share stories that highlight your ability to coach and support others in an agile environment.
✨Align with UAL's Mission
Familiarise yourself with UAL's mission and values. They are committed to social purpose and creativity, so think about how your personal values align with theirs. Be ready to express why you want to work for UAL and how you can contribute to their goals in improving the student and staff experience.