At a Glance
- Tasks: Facilitate arts events, welcome visitors, and support programming at STST.
- Company: Join a vibrant arts organisation dedicated to inclusivity and community engagement.
- Benefits: Earn £17 per hour with flexible invoicing options and evening shifts.
- Other info: Dynamic role with opportunities for additional hours and career growth.
- Why this job: Be the friendly face of exciting arts events and make a real impact.
- Qualifications: Experience in arts engagement, event delivery, and basic IT skills required.
The predicted salary is between 17 - 17 £ per hour.
Salary £17 per hour, Invoice or PAYE options available.
Hours: This role requires on-site and evening work at Staffordshire St, with a commitment of at least 8 hours per week - primarily on Thursdays OR Wednesdays (for our regular programme), 2.30 - 22.30.
- Opening up, making sure the space is accessible, clean and well kept.
- Welcome visitors to STST, representing and introducing the organisation, creating a friendly, inclusive and accessible environment.
- Facilitate the success and smooth running of STST Public programming, actively supporting delivery.
- Work to build long-lasting in-person relationships with partners and artists.
- Actively engage with visitors, collect feedback and survey responses, and contribute ideas to enhance audience experience.
- Monthly meeting with the programming team to debrief and strategise, assisting to develop evaluation frameworks, learning outputs, and communications strategies.
- Support Marketing and Communications Manager with updating ticketing platforms, listing sites and STST website.
- Basic video/photo documentation of events for use across social media helping to promote and speak about STST’s programme.
- Be part of STST Roundtable (quarterly event) to share ideas and thoughts on how STST can develop and the wider landscape in which it operates.
- Administrative tasks that support STST public programmes and operations.
- Run STST Bar including setting up and serving drinks for the duration of the shift if applicable, cleaning down the bar and locking up at the end.
- For Duty Manager (Private Hire) hours that are undertaken; Manage FOH team and room set ups incl. basic technical preparation for hires and events.
- Ensure the smooth running of activities, handling any issues that arise, ensuring best practices are followed in regards to STST H&S, Fire Safety and Safeguarding Policies.
Skills and Experience Required:
The Programme Facilitator is an important facilitation, operational delivery and front of house role that oversees events at Staffordshire St. The role is practical and social, managing the on-the-day delivery of STST Programme supporting artists, producers and partners, offering an exciting opportunity to be at the forefront of arts and music events. The Programme Facilitator is the welcoming face that partners and audiences come to know and trust - essential in fostering a vibrant and inclusive artistic community. They oversee smooth delivery of programmed events as well as engaging and evaluating activity to support impact reporting and programme development. The role also supports STST Marketing and Communication Manager with admin to promote, document and share STST’s Programme. To excel in this position, candidates should possess a background in arts engagement/activity, alongside experience in operational practices such as bar management and event delivery. The role requires solid basic IT skills for admin tasks and hands-on experience with social media platforms.
Additional hours offered may include:
- Exhibition Invigilation
- Festival of Community across September
We hope to find a candidate that is excited to be part of all that we are building at STST! We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.
Programme Facilitator employer: UNIVERSITY OF THE ARTS LONDON
At STST, we pride ourselves on being an inclusive and vibrant workplace that fosters creativity and community engagement. As a Programme Facilitator, you will not only play a crucial role in delivering exciting arts and music events but also benefit from a supportive work culture that values your input and encourages professional growth. With flexible working hours and opportunities to connect with diverse partners and audiences, STST is the perfect place for those looking to make a meaningful impact in the arts sector.
Contact Details:
UNIVERSITY OF THE ARTS LONDON Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Programme Facilitator
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on STST. Familiarise yourself with their programmes and values. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in arts engagement and event delivery can benefit STST. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Be ready to showcase your personality! As a Programme Facilitator, you'll be the friendly face of STST. Share your passion for arts and community engagement during the interview. Let them see how you can create an inclusive environment!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your enthusiasm and fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Programme Facilitator
Some tips for your application 🫡
Show Your Passion for Arts and Community:When writing your application, let your enthusiasm for arts engagement and community building shine through. We want to see how you connect with our mission at STST and how you can contribute to creating a vibrant atmosphere.
Tailor Your Experience:Make sure to highlight any relevant experience you have in event delivery, bar management, or working with diverse audiences. We’re looking for candidates who can demonstrate their skills in these areas, so don’t hold back!
Be Personable and Approachable:Since the Programme Facilitator is the friendly face of STST, it’s important to convey your ability to engage with visitors and partners. Use a warm tone in your application to reflect your personality and approachability.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at UNIVERSITY OF THE ARTS LONDON
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Staffordshire St and its layout. Understanding the space will help you discuss how you can contribute to creating a welcoming environment for visitors.
✨Showcase Your People Skills
As a Programme Facilitator, you'll be the friendly face of STST. Prepare examples of how you've successfully engaged with audiences or built relationships in previous roles. This will demonstrate your ability to foster an inclusive community.
✨Be Ready to Discuss Event Management
Brush up on your experience with event delivery and bar management. Be prepared to share specific instances where you’ve handled challenges during events, as this will highlight your operational skills and problem-solving abilities.
✨Bring Ideas to the Table
Think about ways you could enhance audience experience at STST. Whether it’s feedback collection methods or social media strategies, having fresh ideas ready to share will show your enthusiasm and commitment to the role.
