At a Glance
- Tasks: Manage student records, coordinate assessments, and support your team in a dynamic university environment.
- Company: Join University of the Arts London, a leader in creative education since 1842.
- Benefits: Flexible working arrangements, inclusive policies, and opportunities for professional growth.
- Other info: Hybrid working across Camberwell and Holborn sites with a supportive team culture.
- Why this job: Make a real impact on students' academic journeys while fostering creativity and diversity.
- Qualifications: Experience in academic administration and team management is essential.
The predicted salary is between 31500 - 38500 £ per year.
As Programme Administration Manager, you will line manage a Programme Administrator supporting a portfolio of courses at University of the Arts London. Day to day, this means managing student records, including withdrawals, transfers, exchanges and placements, and keeping accurate data for reporting and statistics. You will coordinate assessment submission and results processing, prepare documentation for exam boards and sub-boards, and communicate outcomes to students in line with UAL procedures. The role also covers monitoring student attendance, overseeing the student feedback process, and producing course handbooks on time each year.
Beyond administration, this is a team management role. You will support your administrator, carry out performance reviews, and identify training needs. You will service and clerk formal committees such as Programme Committees and support Programme Directors and Course Leaders with quality reviews and course validation and liaise with services like Disability Support and Registry.
Working on a hybrid basis across our Camberwell and Holborn sites, this is a 12-month fixed-term contract, covering parental leave, with the busiest periods falling around enrolment, exam boards and quality review points in the academic year.
About you
We're looking for someone with a good working knowledge of academic administration processes, gained in a university or similarly regulated setting. You should be able to communicate clearly with different audiences, plan and prioritise your own workload as well as your team's, and manage competing deadlines without losing accuracy. Experience supervising or managing staff is important, as is a practical approach to solving day-to-day problems. We're also looking for someone comfortable building working relationships across academic and administrative teams, and who is committed to equality, diversity and inclusion in their work.
We are UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Programme Administration Manager employer: UNIVERSITY OF THE ARTS LONDON
The University of the Arts London is an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity and innovation. As a Specialist Technician in Metal, you will not only contribute to the development of future artists and designers but also benefit from professional growth opportunities within a prestigious institution located in the heart of King's Cross. With a commitment to employee well-being and a collaborative environment, this role provides a unique chance to make a meaningful impact in the educational landscape.
Contact Details:
UNIVERSITY OF THE ARTS LONDON Recruitment Team
