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- Tasks: Lead the PMO team to enhance digital service delivery and governance.
- Company: Join University of the Arts London, a hub of creativity and innovation.
- Benefits: Flexible working, inclusive policies, and a supportive community.
- Why this job: Shape the future of digital services in a dynamic educational environment.
- Qualifications: Experience in service management, reporting, and leading PMO teams.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 55000 - 65000 £ per year.
The Portfolio Management Office (PMO) Manager plays a pivotal role within Digital & Technology at UAL. This is an exciting opportunity to help shape and mature our delivery frameworks, strengthening governance, reporting, planning and service management foundations that enable high quality digital services across the University.
As a senior member of the Portfolio Team, you will lead analysts to ensure reporting is in place, assurance and governance processes are embedded and continuously improved. You will work closely with colleagues across Digital & Technology to enhance our ways of working, maintain key governance processes, and ensure transparent, data-led decision making for senior stakeholders.
This role offers the chance to influence how we deliver digital ambition, driving consistency, clarity and collaboration across our portfolio of services. You will help ensure UAL has the tools, standards and practices needed to support an evolving product and service led environment.
We welcome applicants from a range of sectors who are passionate about enabling effective delivery, facilitating strong governance, and supporting a culture of continuous improvement across complex digital environments.
About you
- A strong understanding of service management, planning, reporting and digital governance processes, and their role in delivering high quality services.
- Experience in proactively managing and improving information repositories and departmental SharePoint sites.
- Experience of developing and embedding consistent tools, processes and frameworks that support effective delivery.
- Experience of providing and improving reporting, dashboards and insights for senior leadership to enable decision‑making.
- Experience of assuring services and ensuring adherence to best practice standards and policies.
- Experience of managing a Portfolio Management Office or equivalent PMO team, ideally within an agile and/or product‑led environment.
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Portfolio Management Office Manager in London employer: UNIVERSITY OF THE ARTS LONDON
Contact Detail:
UNIVERSITY OF THE ARTS LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Management Office Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UAL through LinkedIn. A friendly chat can give you insider info about the PMO role and help you stand out in the application process.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of service management and digital governance. Be ready to share examples of how you've improved reporting and decision-making processes in past roles.
✨Tip Number 3
Showcase your leadership skills! Think of specific instances where you've led teams or projects, especially in agile environments. Highlight how you foster collaboration and drive continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you're genuinely interested in joining the UAL community.
We think you need these skills to ace Portfolio Management Office Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of PMO Manager. Highlight your experience in service management, governance, and reporting. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital services and how you can contribute to our mission at UAL. Keep it engaging and relevant to the job description.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've improved processes or led teams in previous roles. We love seeing data-led results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at UNIVERSITY OF THE ARTS LONDON
✨Know Your PMO Inside Out
Before the interview, dive deep into understanding the role of a Portfolio Management Office Manager. Familiarise yourself with service management, planning, and governance processes. Be ready to discuss how these elements contribute to delivering high-quality digital services.
✨Showcase Your Leadership Skills
As a senior member of the team, you'll need to lead analysts effectively. Prepare examples of how you've successfully managed teams in the past, particularly in agile or product-led environments. Highlight your experience in developing tools and frameworks that enhance delivery.
✨Be Data-Driven
Since the role involves ensuring transparent, data-led decision-making, come prepared with insights from your previous roles. Discuss how you've improved reporting and dashboards for senior leadership, and be ready to share specific metrics or outcomes that demonstrate your impact.
✨Emphasise Continuous Improvement
UAL values a culture of continuous improvement, so think about how you've contributed to this in your past roles. Prepare to discuss specific initiatives you've led or been part of that enhanced governance processes or improved service delivery.