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- Tasks: Manage student accommodation, ensuring safety and support for residents.
- Company: University of the Arts London, a leader in creative education.
- Benefits: Inclusive workplace, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in students' lives while developing your management skills.
- Qualifications: Experience in accommodation management and strong leadership abilities.
- Other info: Join a diverse community committed to creativity and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Out of Hours Residence Manager role at University of the Arts London.
Opportunity to use your accommodation and tenancy management experience to play a key role ensuring University of the Arts London (UAL) halls of residence remain safe and secure and provide a supportive environment for students to reside in.
As Residence Manager, you will act as a main point of contact for accommodation services, providing onsite support to staff members and students alike, covering a variety of tenancy management matters and reporting health and safety concerns to UAL Accommodation Services.
Working from 8pm to 1am on Fridays alongside 8pm to 7am Saturdays, Sundays and Mondays you will be required to travel to UAL accommodation sites throughout London to provide onsite support, assisting the Senior Residence Manager in the delivery of operational services and managing a varied team of staff. You will also assist the Senior Residence Manager with monitoring the performance of accommodation partners, such as heating and water suppliers and maintenance contractors.
Your profile
You will need relevant experience of accommodation/tenancy management and associated activities, such as breaches of contract, disciplinary actions, inventory checks and damage charge management, in addition to service management experience, such as maintenance, regulatory testing and building defects. You will also need knowledge of accommodation management software, alongside familiarity with CCTV software management systems, in addition to familiarity with keycard security access systems.
The ability to lead and motivate staff, such as Residence Assistants, is essential, as is the ability to build and maintain positive relationships with students and staff.
We are UAL. University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Out of Hours Residence Manager in London employer: UNIVERSITY OF THE ARTS LONDON
Contact Detail:
UNIVERSITY OF THE ARTS LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Residence Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the higher education sector, especially those who have experience with accommodation management. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy management and team leadership. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience with accommodation management software and your ability to build relationships. This is your moment to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our community at UAL.
We think you need these skills to ace Out of Hours Residence Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Out of Hours Residence Manager role. Highlight your relevant experience in accommodation and tenancy management, and show us how you can contribute to creating a safe and supportive environment for students.
Showcase Your Skills: Don’t forget to mention your familiarity with accommodation management software and CCTV systems. We want to see how your technical skills can help us maintain a secure and efficient residence for our students.
Demonstrate Leadership: As a Residence Manager, you'll need to lead and motivate a team. Share examples of how you've successfully managed teams in the past, and how you’ve built positive relationships with both staff and students.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us that you’re keen on joining the UAL family!
How to prepare for a job interview at UNIVERSITY OF THE ARTS LONDON
✨Know Your Stuff
Make sure you brush up on your accommodation and tenancy management knowledge. Familiarise yourself with common issues like breaches of contract and damage charge management, as these are likely to come up in the interview.
✨Show Your Leadership Skills
Be prepared to discuss your experience in leading and motivating teams. Think of specific examples where you've successfully managed staff or resolved conflicts, as this will demonstrate your capability to handle the Residence Manager role.
✨Familiarise with Tech
Since the role involves using accommodation management software and CCTV systems, it’s a good idea to have a basic understanding of these technologies. Mention any relevant experience you have with similar systems during the interview.
✨Build Rapport
Remember, this role is all about supporting students and staff. Practice how you would build positive relationships with them. Share examples of how you've created a supportive environment in previous roles to show you’re a great fit for UAL.