Head of Academic Support in London

Are you passionate about supporting students with their studies, fostering a collaborative educational environment where every student can succeed? We are seeking a dedicated and enthusiastic individual to join Central Saint Martins’ College Education team as Head of Academic Support (0.6). This role is responsible for ensuring excellent levels of support for all students at Central Saint Martins.

You will help all students become confident and independent learners by leading and coordinating a programme of support for students’ learning and assessment at Central Saint Martins. Used to working collaboratively, you will enhance the student experience, contributing to high levels of student retention, continuation and attainment as well as student satisfaction. You will bring learning development expertise to academic developments in the College, with a commitment to inclusive pedagogic practice and an understanding of creative education.

At UAL, you will join a community of innovators and change-makers. Your work will directly influence the experience of our students while contributing to UAL’s vision and long-term goals. This role forms the second part of a job share partnership, and we welcome applicants who value collaborative and flexible working.

You will bring a strong background in Higher Education with a deep commitment to learning development and study skills for students, and an understanding of the needs of students in creative education. Your knowledge of effective approaches to supporting students in their teaching, learning and assessment will be matched by your ability to lead and manage a cross-college Academic Support team, working in collaboration with other Heads of Academic Support at UAL. You will be adept at planning service delivery, managing resources and solving problems with creativity and resilience. Above all, you will be committed to fostering an inclusive environment where every student feels welcomed and supported.

Shortlisted candidates will be invited to the college to meet the hiring manager and other members of the community, and to have a tour of the college, on Monday 9th March 2026. Prior to submitting your application, you can book an appointment with Jonathan Carson, Central Saint Martins’ Associate Dean - Student Journey and hiring manager for the role. Jonathan will be able to answer questions and discuss the role further. Limited appointments will be available for an online or telephone conversation on Thursday 12th February and Friday 13th February. Appointments can be made by contacting Hassan Badawi.

For further details and to apply please click the apply button. Closing date: 22nd February 2026, 23:55. Interviews will take place online (via Microsoft Teams) on Friday 13th March 2026.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.