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- Tasks: Provide essential admin support to our Counselling, Health Advice, and Chaplaincy team.
- Company: Join a diverse university committed to inclusivity and student wellbeing.
- Benefits: Competitive salary, flexible working, and supportive work environment.
- Why this job: Make a real difference in students' lives while developing your administrative skills.
- Qualifications: Experience in customer-focused administration and advanced IT skills required.
- Other info: Opportunity for career growth in a dynamic and supportive team.
The predicted salary is between 29000 - 35000 £ per year.
This is an exciting opportunity for an experienced administrator to make a meaningful contribution to our Counselling, Health Advice, and Chaplaincy team, supporting the vital delivery of services to students. The team provides an integrated service to ensure students receive the right support and are guided to other services as needed. Your role will be central to this work, offering high-quality administrative support that enables students to access the care they need.
Working within a small, dedicated team, you will act as the first point of contact, responding to enquiries from students, staff, parents and external agencies. You will also be part of the Student Centre Helpdesk, providing information and advice on initial enquiries about student counselling and health advice issues, as well as wider student services.
Your responsibilities will include maintaining service databases, managing appointment bookings and calendars, and working closely with colleagues to develop efficient systems and processes that underpin the service and support its development.
About you
We are looking for a proactive administrator, who has proven experience providing and developing administrative support that is customer-focused, caring and inclusive. Advanced knowledge of IT applications, including Office 365, Word, Excel, Outlook, and PowerPoint, along with experience of working with databases, tailored business systems or case management software, is essential. You will also demonstrate an understanding of student support issues within Further and Higher Education.
We are committed to providing a safe and secure environment for all students, staff and visitors. As this role requires you to work with children, young people and/or vulnerable adults, a satisfactory Enhanced DBS check is required.
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Counselling, Health Advice and Chaplaincy Administrator in London employer: UNIVERSITY OF THE ARTS LONDON
Contact Detail:
UNIVERSITY OF THE ARTS LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counselling, Health Advice and Chaplaincy Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Counselling, Health Advice, and Chaplaincy team. A friendly chat can give us insights into the role and help you stand out when applying.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of student support issues. We want to see that you understand the challenges students face and how your role can make a difference.
✨Tip Number 3
Showcase your IT skills! Be ready to discuss your experience with Office 365 and any databases you've worked with. We love seeing candidates who are tech-savvy and can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Counselling, Health Advice and Chaplaincy Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role. Use keywords from the job description to show we’re on the same page about what’s important for the Counselling, Health Advice and Chaplaincy Administrator position.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Provide examples of how you’ve used your IT knowledge and administrative experience in previous roles. We want to see how you can bring that expertise to our team.
Be Personable: Remember, this role is all about supporting students. Let your personality shine through in your application. Show us that you’re not just a great administrator but also someone who genuinely cares about providing excellent support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at UNIVERSITY OF THE ARTS LONDON
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Counselling, Health Advice and Chaplaincy Administrator. Familiarise yourself with the services provided and think about how your previous experience aligns with the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your IT Skills
Since advanced knowledge of IT applications is essential for this role, be prepared to discuss your experience with Office 365, databases, and any case management software you've used. Consider bringing examples of how you've used these tools to improve administrative processes in your past roles.
✨Demonstrate Your Customer-Focused Approach
As you'll be the first point of contact for students and other stakeholders, it's crucial to highlight your customer service skills. Think of specific instances where you've gone above and beyond to support someone, especially in a challenging situation. This will illustrate your caring and inclusive nature.
✨Prepare Questions About Student Support
Show your understanding of student support issues by preparing thoughtful questions about the challenges faced by students in Further and Higher Education. This not only demonstrates your knowledge but also your commitment to making a meaningful contribution to the team.
