At a Glance
- Tasks: Lead exciting activities and events for international students in a vibrant, multicultural setting.
- Company: Join EF Education First, a global leader in language and cultural exchange.
- Benefits: Flexible hours, dynamic work environment, and opportunities to develop leadership skills.
- Other info: Located just a 5-minute walk from Waterloo station, with great career growth potential.
- Why this job: Make unforgettable memories while enhancing your leadership and communication skills.
- Qualifications: Energetic, sociable, and confident in managing groups; customer service experience is a plus.
The predicted salary is between 31991 - 39101 £ per year.
Hours Variable - between 10 - 30 hours a week. EF (Education First) London International Language Campus is seeking an enthusiastic and outgoing individual to join our Activities & Events Team as Activity Leader. Are you a natural people-person? Do you like to entertain a crowd? In this role, you will lead activities, events and tours, while creating an unforgettable experience for our international students. Every day is different, from city tours to themed parties and interactive activities. This is a great opportunity to develop leadership skills in a fun and multicultural environment.
Core hours: Monday – Friday, 11am – 3pm (exact shift timings may vary depending on operational needs). Plus additional hours across the evenings and weekends. London location (5 minute walk from Waterloo station).
If you’re energetic, responsible, and love working with people from around the world, join us in our shared mission of opening the world through education.
Skills and Experience Required
Responsibilities:
- Takes responsibility for health and safety of all students including completing and adhering to risk assessments and emergency situations in line with EF policy and procedures.
- Research excursion destinations, leads a guided tour at the destination and gives interesting information and facts to students.
- Liaises with co-leaders and the Activities and Events Manager/Activities Coordinator to discuss how to improve future activities and gives a thorough handover after each activity or event to aid future planning.
- Attends and assists the Activities and Events Manager with large events.
- Ensures the EF Student Code of Conduct is followed by all students at all times and informs the management immediately if there are any issues or problems.
- Helps out with other departments and with general customer service duties as required.
Requirements:
- Highly motivated, energetic and positive with a sociable, outgoing personality.
- Confident in leading and managing groups of students.
- Highly organised and thorough, able to use initiative and work unsupervised.
- Ability to handle difficult situations with ease and remain calm under pressure.
- Customer service minded and quality oriented.
- Awareness and appreciation of cultural differences.
- Excellent communicator both with students, colleagues, and external clients.
- A flexible approach to work and hours of work undertaken is essential.
- Fluency in English.
All offers are subject to a clear enhanced DBS check and two references. Right to work in the UK at commencement of employment. We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.
Activity Leader in London employer: UNIVERSITY OF THE ARTS LONDON
London College of Fashion is an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity and collaboration. With generous benefits such as 39 days of annual leave, flexible working options, and opportunities for professional development, employees are supported in their growth while contributing to the education of future fashion leaders. Located in the dynamic East Bank Stratford area of London, staff can engage with a diverse community and enjoy access to various cultural events and exhibitions.
Contact Details:
UNIVERSITY OF THE ARTS LONDON Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Activity Leader in London
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We think you need these skills to ace Activity Leader in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at UNIVERSITY OF THE ARTS LONDON that you can keep it cool under pressure!
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Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at UNIVERSITY OF THE ARTS LONDON get a sense of who you are beyond your experience!
How to prepare for a job interview at UNIVERSITY OF THE ARTS LONDON
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In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
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✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
