Head of Academic Support

Head of Academic Support

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and coordinate academic support programmes to help students thrive in their studies.
  • Company: Join Central Saint Martins, a hub for creativity and innovation in education.
  • Benefits: Flexible working arrangements, inclusive environment, and opportunities for professional growth.
  • Why this job: Make a real difference in students' lives and enhance their learning experience.
  • Qualifications: Experience in Higher Education and a passion for student development.
  • Other info: Collaborative role with excellent career progression in a vibrant educational community.

The predicted salary is between 28800 - 48000 £ per year.

Are you passionate about supporting students with their studies, fostering a collaborative educational environment where every student can succeed? We are seeking a dedicated and enthusiastic individual to join Central Saint Martins’ College Education team as Head of Academic Support (0.6). This role is responsible for ensuring excellent levels of support for all students at Central Saint Martins.

You will help all students become confident and independent learners by leading and coordinating a programme of support for students’ learning and assessment at Central Saint Martins. Used to working collaboratively, you will enhance the student experience, contributing to high levels of student retention, continuation and attainment as well as student satisfaction. You will bring learning development expertise to academic developments in the College, with a commitment to inclusive pedagogic practice and an understanding of creative education.

At UAL, you will join a community of innovators and change-makers. Your work will directly influence the experience of our students while contributing to UAL’s vision and long-term goals. This role forms the second part of a job share partnership, and we welcome applicants who value collaborative and flexible working.

You will bring a strong background in Higher Education with a deep commitment to learning development and study skills for students, and an understanding of the needs of students in creative education. Your knowledge of effective approaches to supporting students in their teaching, learning and assessment will be matched by your ability to lead and manage a cross-college Academic Support team, working in collaboration with other Heads of Academic Support at UAL. You will be adept at planning service delivery, managing resources and solving problems with creativity and resilience. Above all, you will be committed to fostering an inclusive environment where every student feels welcomed and supported.

Shortlisted candidates will be invited to the college to meet the hiring manager and other members of the community, and to have a tour of the college, on Monday 9th March 2026. Prior to submitting your application, you can book an appointment with Jonathan Carson, Central Saint Martins’ Associate Dean - Student Journey and hiring manager for the role. Jonathan will be able to answer questions and discuss the role further. Limited appointments will be available for an online or telephone conversation on Thursday 12th February and Friday 13th February. Appointments can be made by contacting Hassan Badawi: H.Badawi@csm.arts.ac.uk.

For further details and to apply please click the apply button. Closing date: 22nd February 2026, 23:55. Interviews will take place online (via Microsoft Teams) on Friday 13th March 2026.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Head of Academic Support employer: UNIVERSITY OF THE ARTS LONDON

At Central Saint Martins, we pride ourselves on being an exceptional employer dedicated to fostering a collaborative and inclusive educational environment. Our commitment to employee growth is reflected in our flexible working arrangements and supportive staff networks, ensuring that every team member can thrive while making a meaningful impact on students' lives. Join us in shaping the future of creative education in a vibrant community that values innovation and diversity.
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Contact Detail:

UNIVERSITY OF THE ARTS LONDON Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Academic Support

✨Tip Number 1

Get to know the hiring manager! Before your interview, reach out to Jonathan Carson for a chat. It’s a great way to show your enthusiasm and get insider info about what they’re really looking for.

✨Tip Number 2

Show off your collaborative spirit! In your discussions, highlight examples of how you’ve worked with others to enhance student experiences. They want someone who can lead a team and foster a supportive environment.

✨Tip Number 3

Be ready to talk about creativity! Since this role is in a creative education setting, think of innovative ways you’ve supported students in the past. Bring those ideas to the table during your interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Central Saint Martins community.

We think you need these skills to ace Head of Academic Support

Higher Education Expertise
Learning Development
Study Skills Support
Collaborative Working
Inclusive Pedagogic Practice
Creative Education Understanding
Team Leadership
Service Delivery Planning
Resource Management
Problem-Solving
Creativity
Resilience
Student Retention Strategies
Student Satisfaction Enhancement

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for supporting students shine through in your application. We want to see how much you care about fostering a collaborative educational environment and helping every student succeed.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in Higher Education and learning development. We’re looking for specific examples that demonstrate your commitment to inclusive pedagogic practice.

Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our community at Central Saint Martins.

How to prepare for a job interview at UNIVERSITY OF THE ARTS LONDON

✨Know Your Stuff

Make sure you’re well-versed in the role of Head of Academic Support. Familiarise yourself with the specific needs of students in creative education and be ready to discuss effective strategies for fostering independent learning.

✨Show Your Collaborative Spirit

Since this role involves working closely with other Heads of Academic Support, highlight your experience in teamwork. Share examples of how you’ve successfully collaborated in the past to enhance student experiences.

✨Prepare Thoughtful Questions

Think about what you want to know regarding the college’s approach to academic support. Asking insightful questions not only shows your interest but also helps you gauge if the environment aligns with your values.

✨Emphasise Inclusivity

Given UAL's commitment to diversity and inclusion, be prepared to discuss how you would foster an inclusive environment. Share your ideas on supporting diverse student needs and creating a welcoming atmosphere for all.

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