Front of house staff

• Customer Interaction: Provide a warm welcome to guests, ensuring they are comfortable and well-cared for throughout the event.
• Event Preparation: Assist with the setting up of event spaces, including buffet table, sit down dinner set up with tables, chairs, linens, and place settings, following the event’s specific requirements.
• Menu Knowledge: Be knowledgeable about the menu, including any special items, dietary requirements, and allergens, to assist guests with their choices.
• Communication: Maintain clear communication with fellow staff to ensure smooth and efficient service during the event.
• Guest Relations: Address any guest inquiries or concerns promptly and professionally, aiming to resolve issues to ensure guest satisfaction.
• Event Breakdown: Help clear the event space after the event concludes, including packing up equipment, cleaning, and organising the area for future events.
• Teamwork: Work collaboratively with the event or production team to ensure the smooth running of all events, always maintaining a professional and friendly demeanour.

Skills and Experience Required

• Previous experience in a customer service or catering environment is beneficial but not essential.
• Strong communication and interpersonal skills.
• Ability to work efficiently and remain calm under pressure.
• Excellent attention to detail and a commitment to providing exceptional service.
• Ability to work well as part of a team and independently when required.
• Flexibility to work evenings, weekends, and bank holidays as needed.
• Physical stamina to stand for extended periods and lift heavy items.

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.

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