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For Companies At a Glance
- Tasks: Support the Head of English Language Centre with admin tasks and student services.
- Company: Join a dynamic team focused on enhancing student experiences in higher education.
- Benefits: Enjoy 31 days of leave, flexible work options, and discounted medical insurance.
- Why this job: Be part of a supportive culture that values personal touch and authenticity.
- Qualifications: Degree level qualification or relevant admin experience in UK Higher Education required.
- Other info: Showcase your unique skills; AI applications may lack the personal touch we value.
The predicted salary is between 28800 - 43200 £ per year.
This role will work closely with the newly appointed Head of English Language Centre. You will support the delivery of the student-focused service and provide administrative support for the English Language Centre. This will include responding to various student enquiries, taking responsibility for updating virtual learning environments, bookings and records management systems and databases, and supporting the continuous development of services at the centre.
You will support the Head of English Language Centre to deliver operational planning including programme and staff planning, timetabling and records management and co-ordinate and promote events for the team.
You will need a degree level qualification and/or previous experience in administration in UK Higher Education, good written and oral communication skills for report writing and presentations, and strong interpersonal skills.
A thorough understanding of efficient administrative and data processes and systems is essential, as are digital skills, including databases and data management, records management systems, virtual learning environments, with advanced Microsoft Office 365 skills, particularly in Excel.
We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please contact agstaffrecruitment@arts.ac.uk
What we offer
To recognise the hard work of our staff and their contributions, we provide a wide range of benefits – please check our careers site/Canvas for further information as conditions and exclusions apply:
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31 days of annual leave and 2 days off to volunteer plus bank holidays
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Flexible and Dynamic working options available from the first day
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Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
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Free counselling and advice via our Employee Assistance Programme (EAP)
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Sector-leading Equal Parental Leave policy (6 months full pay for both parents)
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Defined-benefit LGPS pension scheme
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In-house training and development including apprenticeships and free places on creative courses
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Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
English Language Centre Administrator employer: UNIVERSITY OF THE ARTS LONDON
Contact Detail:
UNIVERSITY OF THE ARTS LONDON Recruiting Team
agstaffrecruitment@arts.ac.uk
StudySmarter Expert Advice 🤫
We think this is how you could land English Language Centre Administrator
✨Tip Number 1
Familiarize yourself with the specific administrative processes and systems used in UK Higher Education. Understanding how virtual learning environments and records management systems operate will give you a significant edge during the interview.
✨Tip Number 2
Highlight your interpersonal skills by preparing examples of how you've effectively communicated with students or colleagues in previous roles. This will demonstrate your ability to support the student-focused service that the English Language Centre values.
✨Tip Number 3
Showcase your advanced Microsoft Office 365 skills, especially in Excel. Be ready to discuss how you've used these tools to manage data or streamline administrative tasks in past positions.
✨Tip Number 4
Research the English Language Centre's current programs and events. Being knowledgeable about their offerings will not only help you in the application process but also show your genuine interest in contributing to their continuous development.
We think you need these skills to ace English Language Centre Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the English Language Centre Administrator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your administrative experience in UK Higher Education. Include specific examples of your skills in communication, data management, and use of Microsoft Office 365, particularly Excel.
Craft a Personal Cover Letter: Write a cover letter that reflects your unique voice and showcases your passion for supporting student services. Address how you can contribute to the operational planning and continuous development of the English Language Centre.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your application is clear, concise, and free of typos, as attention to detail is crucial for this role.
How to prepare for a job interview at UNIVERSITY OF THE ARTS LONDON
✨Showcase Your Communication Skills
Since the role requires good written and oral communication skills, be prepared to demonstrate these during the interview. Practice articulating your thoughts clearly and concisely, and consider bringing examples of reports or presentations you've created in the past.
✨Highlight Your Administrative Experience
Make sure to discuss your previous experience in administration, especially within UK Higher Education. Be ready to provide specific examples of how you've managed records, timetables, or student inquiries effectively.
✨Demonstrate Your Digital Proficiency
The job emphasizes strong digital skills, particularly with Microsoft Office 365 and data management systems. Prepare to discuss your proficiency in Excel and any other relevant software, and consider sharing a scenario where you utilized these skills to improve processes.
✨Emphasize Your Interpersonal Skills
As this role involves supporting students and working closely with the Head of the English Language Centre, it's crucial to highlight your interpersonal skills. Share examples of how you've successfully collaborated with teams or supported individuals in previous roles.
