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- Tasks: Lead facilities management operations at East Bank Campus, ensuring high-quality service delivery.
- Company: Join UAL, a global leader in creativity and innovation, ranked 2nd for Art and Design worldwide.
- Benefits: Enjoy flexible working arrangements, inclusive policies, and supportive staff networks.
- Why this job: Be part of a vibrant community shaping the future of art and design while leading impactful projects.
- Qualifications: Strong track record in facilities management with excellent communication and leadership skills required.
- Other info: Applications close on 14th September 2025; diverse applicants are encouraged to apply.
The predicted salary is between 43200 - 72000 £ per year.
University of the Arts London (UAL) is seeking to appoint a Campus Manager to lead the facilities management operations at East Bank Campus, home to London College of Fashion.
UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent.
Reporting to the Head of Campus Services, the Campus Manager will be the key operational lead on site, ensuring the effective delivery of facilities services. They will oversee both directly employed facilities staff and contracted service providers, ensuring high-quality, customer-focused delivery that meets H&S requirements and supports UAL’s strategic goals.
The Campus Manager will lead the daily operations of facilities management, including cleaning, maintenance, security, and building services. They will work closely with internal stakeholders to ensure services meet campus needs, drive improvements, ensure compliance, and develop best-practice policies. They will also support campus projects, contribute to business continuity planning, and lead the FM response to on-site incidents.
The successful candidate will have exceptional knowledge and a strong track record in delivering and leading best-in-class facilities management services, particularly within dynamic, high-footfall and multisite environments. They will be adept at building relationships with senior stakeholders and bring a customer-centric, proactive, and solution-oriented approach to their work. With excellent communication and interpersonal skills, they will be an inspirational leader—motivating teams and upholding the highest standards. A deep understanding of health and safety, building compliance, budget management, and project delivery will be essential.
The candidate briefing pack can be viewed at UAL – Campus Manager East Bank
For a briefing discussion please contact our retained advisor Anna Kacprzak (anna.kacprzak@mrgglobal.com) at MRG. Applications should consist of a CV and covering letter and should be sent to anna.kacprzak@mrgglobal.com
Closing date for applications is Sunday 12th October 2024.
Interviews will take place at UAL on either Monday 3rd November or Tuesday 4th November.
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Campus Manager (Senior Facilities Manager) - East Bank employer: UNIVERSITY OF THE ARTS LONDON
Contact Detail:
UNIVERSITY OF THE ARTS LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Manager (Senior Facilities Manager) - East Bank
✨Tip Number 1
Familiarise yourself with UAL's values and mission. Understanding their commitment to creativity, diversity, and inclusion will help you align your approach and demonstrate how you can contribute to their goals during interviews.
✨Tip Number 2
Network with current or former employees of UAL, especially those in facilities management roles. They can provide valuable insights into the campus culture and expectations, which can help you tailor your discussions and show that you’re a good fit.
✨Tip Number 3
Prepare specific examples of your past experiences in facilities management, particularly in high-footfall environments. Be ready to discuss how you’ve successfully led teams, managed budgets, and ensured compliance with health and safety regulations.
✨Tip Number 4
Research recent projects or initiatives at UAL, especially those related to facilities management. Being able to reference these during your conversations will show your genuine interest in the role and your proactive approach to understanding their needs.
We think you need these skills to ace Campus Manager (Senior Facilities Manager) - East Bank
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Campus Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Craft a Tailored CV: Highlight your relevant experience in facilities management, particularly in high-footfall environments. Use specific examples that demonstrate your leadership skills and ability to manage teams effectively.
Write a Compelling Cover Letter: In your cover letter, address how your background aligns with UAL's mission and values. Emphasise your customer-centric approach and provide examples of how you've successfully led facilities operations in the past.
Proofread Your Application: Before submitting, carefully proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at UNIVERSITY OF THE ARTS LONDON
✨Showcase Your Leadership Skills
As a Campus Manager, you'll be leading teams and overseeing operations. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any specific examples of how you've improved service delivery in facilities management.
✨Demonstrate Your Knowledge of Health and Safety
Given the importance of health and safety in this role, make sure you can articulate your understanding of relevant regulations and best practices. Share examples of how you've ensured compliance in past roles and how you handle incidents on-site.
✨Prepare for Stakeholder Engagement Questions
You'll need to build relationships with various stakeholders. Think about times when you've successfully collaborated with senior management or other departments. Be ready to explain your approach to communication and conflict resolution.
✨Highlight Your Customer-Centric Approach
This role requires a strong focus on customer service. Prepare to discuss how you've implemented customer feedback into service improvements and how you ensure that the needs of students and staff are met effectively.
