At a Glance
- Tasks: Lead the redevelopment of the Students' Union website and improve digital accessibility.
- Company: Join a vibrant, values-led organisation supporting thousands of students each year.
- Benefits: Enjoy a nine-day-fortnight, extra leave, and funding for staff socials and development.
- Other info: Located on Sussex Campus, with excellent career growth opportunities.
- Why this job: Make a real impact on student services while working in a dynamic team environment.
- Qualifications: Experience in digital coordination and IT support is essential.
The predicted salary is between 28972 - 28972 £ per year.
This is a fantastic opportunity to lead the redevelopment of the Students' Union website, improve digital accessibility and user experience, support a major IT migration project, and provide technical support across the organisation. You'll work at the heart of a values-led organisation that supports thousands of students every year, helping to ensure that our digital services are accessible, reliable and designed around the needs of students and staff.
Reporting to the Central Communications and Digital Support Manager, you will be responsible for delivering significant improvements to the Students' Union's digital infrastructure and online services. You will lead the redevelopment of the Students' Union website, ensuring it meets WCAG 2.2 AA accessibility standards, while managing website content, monitoring performance data and driving continuous improvement. You will also manage integration with the Students' Union Management System (SUMS), support a major IT migration project, and act as the primary contact for staff IT support requests - troubleshooting hardware, software and systems issues, coordinating new starter setups, and liaising with external suppliers and University IT teams. You will train, supervise and support the part-time Digital Assistant.
We are looking for skilled, friendly and highly motivated people who share our values. With our vibrant environment and organisational culture, the Students' Union is a dynamic workplace only a few places could match. Led by students, we are all about working with students to help them get the most out of their time here at the University of Sussex or Brighton and Sussex Medical School. Although we have different departments, we think of ourselves as one big team and are often working all together on projects or helping each other out at big events such as Freshers Week or Elections.
Working on Sussex Campus and for the SU has lots of perks: our staff receive one day off each fortnight as part of our nine-day-fortnight working trial, access to enhanced time off, which normally amounts to an extra 6 days leave in addition to 20 days of annual leave per year, plus bank holidays. We also allocate funding for staff socials, learning and development opportunities for all our roles, and create a supportive workplace through regular 1-to-1s, an employee assistance programme, and professional health services.
KEY INFORMATION
- Responsible to: Central Communications and Digital Support Manager
- Rate of pay: Grade 4.1 £28,972
- Contract: Fixed-Term Contract
- Hours of work: 36.5 hours per week
- Location: Falmer House, Brighton
Applications are open to internal and external applicants. Please note that applications from full-time students will NOT be considered for full-time positions, as it exceeds the recommended hours of work for individuals in higher education. This applies to both undergraduate and postgraduate students. This post is open to all internal applicants. We understand that this is a difficult time for staff at risk with the ongoing organisational change process. Please contact andrew.m@sussexstudent.com if you are currently at risk and would like more information as it applies to your particular circumstances. Any applications from staff at risk will be automatically offered an interview providing they are currently on the same grade as the advertised position or one grade above or below.
KEY DATES
- Applications close: 10th August 2026 at 10 am.
- Interview dates: 17th August 2026
- Start Date: As soon as possible
Digital and IT coordinator employer: University of Sussex Students' Union
The University of Sussex Students' Union is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and student engagement. As the Head of Commercial Growth & Operations, you will have the opportunity to lead innovative projects, develop your leadership skills, and contribute to a sustainable future for our community. With a focus on employee growth and collaboration, this role provides a unique chance to make a meaningful impact in a dynamic educational environment.
Contact Details:
University of Sussex Students' Union Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital and IT coordinator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what University of Sussex Students' Union values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges University of Sussex Students' Union might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at University of Sussex Students' Union!
✨Direct Apply to University of Sussex Students' Union
Let's not forget to apply directly through the University of Sussex Students' Union website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Digital and IT coordinator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at University of Sussex Students' Union.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at University of Sussex Students' Union. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at University of Sussex Students' Union
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
