At a Glance
- Tasks: Lead HR, Finance, and Communications to support a thriving student-driven organisation.
- Company: Join Sussex Students’ Union, a vibrant, values-led community.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Other info: Dynamic environment with a commitment to diversity and continuous improvement.
- Why this job: Make a real impact on students' lives while shaping organisational culture.
- Qualifications: Proven leadership experience in corporate services and a passion for inclusion.
The predicted salary is between 50000 - 60000 £ per year.
Are you an experienced leader of corporate services ready to make a real difference in a values‑led, student‑driven organisation? Sussex Students’ Union is looking for a dynamic and strategic Head of Support Services to lead our Human Resources, Finance and Communications functions — ensuring they deliver high‑quality, inclusive, and forward‑thinking support that enables the Union to thrive.
As a key member of our Senior Leadership Team, you will shape the future of our organisation by aligning support services with our strategic objectives, values, and commitment to students. You will lead and inspire these functions, drive innovation and creativity, ensure strong governance and compliance, and embed equity, diversity and inclusion at the heart of everything we do. This high‑impact strategic leadership role influences organisational culture, supports decision‑making at the highest level, and helps us continuously improve how we serve our students.
You will lead and develop HR, Finance and Communications functions to deliver high‑quality, efficient services, driving organisational development, innovation and continuous improvement. You will provide expert advice and guidance to the CEO, Trustees and Boards, oversee financial management including budgeting, planning, monitoring and reporting, and ensure compliance with statutory, regulatory and health & safety requirements. You will embed equity, diversity and inclusion across all support services, lead managers to build a high‑performing, values‑driven culture, and protect and enhance the Union’s reputation through effective corporate services.
We are looking for skilled, friendly and highly motivated people who share our values. In a vibrant environment and a supportive workplace, the Students’ Union is a dynamic, student‑led organisation that operates all over the Sussex campus and supports students at the University of Sussex and Brighton and Sussex Medical School.
We are committed to maintaining a diverse workforce because we value decision makers and collaborators with varied lived experiences and backgrounds that reflect the diverse student community. We welcome applications from everyone, and we strongly encourage application from people with an ethnic minority or Chinese background, people with a disability, people with dependents, and people who identify as LGBTQ+. We conduct anonymous shortlisting and all interview panels receive unconscious bias training to support our inclusivity. Flexible working is considered for those with care commitments. We also offer support through a BAME Staff Network.
The Students’ Union aims to implement reasonable adjustments for all staff and applicants with disabilities, creating a culture of cooperation and proactive support for equitable access to jobs. We offer professional health services and an employee assistance programme, and encourage staff to access learning and development opportunities.
Working on Sussex Campus and for the Students’ Union offers several benefits: staff receive one day off each fortnight as part of a nine‑day‑fortnight working trial, plus enhanced time off which normally amounts to an extra 6 days leave in addition to 20 days of annual leave per year, plus bank holidays. We also allocate funding for staff socials, learning and development opportunities for all roles. And we would love to receive your application and get to know you!
Head of support services in Brighton employer: University of Sussex Students' Union
Sussex Students’ Union is an exceptional employer that prioritises a values-led, student-driven culture, fostering an inclusive and supportive environment for all staff. With a commitment to employee growth, we offer generous leave policies, professional development opportunities, and a unique nine-day-fortnight working trial, ensuring a healthy work-life balance. Join us in making a meaningful impact on the student community while being part of a dynamic team that values diversity and innovation.
Contact Details:
University of Sussex Students' Union Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of support services in Brighton
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at University of Sussex Students' Union!
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We think you need these skills to ace Head of support services in Brighton
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at University of Sussex Students' Union. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to University of Sussex Students' Union and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at University of Sussex Students' Union. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to University of Sussex Students' Union's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at University of Sussex Students' Union
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with University of Sussex Students' Union.
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at University of Sussex Students' Union will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact University of Sussex Students' Union and how you would contribute to adapting HR strategies.
