At a Glance
- Tasks: Support students with personalised coaching to boost their academic confidence and success.
- Company: Join the University of Surrey, a global leader in education and research, committed to making a difference.
- Benefits: Enjoy a collaborative work culture, professional development opportunities, and a focus on diversity and inclusion.
- Other info: Applications from under-represented groups are particularly encouraged to enhance our diverse community.
- Why this job: Make a real impact on students' lives while working in a supportive and dynamic environment.
- Qualifications: Strong interpersonal skills, experience in coaching, and a commitment to student development are essential.
The predicted salary is between 28800 - 48000 £ per year.
The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee. Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.
As a Student Success Coach, you'll deliver specialist, proactive, and personalised support to students, helping them develop academic confidence and personal agency. Working within a collaborative framework, you'll identify and engage with students who may be at risk of disengagement or withdrawal, offering tailored one-to-one coaching and guidance. This is a dynamic role focused on supporting academic success for all of our Students. You'll work closely with Senior Tutors, academic colleagues, and student support services to ensure seamless and effective wraparound support.
Key Responsibilities- Provide one-to-one coaching and group support for students across the faculty.
- Use data and referrals to proactively identify students at risk of disengagement.
- Build trusted, ongoing relationships with students to promote belonging and academic progress.
- Support students in accessing wider university services and resources.
- Monitor progress using engagement and attendance systems, and contribute to institutional improvements through feedback and insight.
- Contribute to the delivery of Personal and Professional Skills modules alongside academic staff.
We're looking for someone with:
- Strong interpersonal skills and the ability to build empathetic, supportive relationships.
- Experience working with students in advisory or coaching roles.
- A commitment to student development and equity of access.
- Excellent organisational and communication skills.
- Confidence in using data to track progress and inform interventions.
- A willingness to undergo enhanced DBS clearance is essential.
To be considered for the role, please apply on our website with a full CV and covering letter explaining how your skills and experience meet the requirements of the role. The closing date for applications is 16th May. The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.
Student Success Coach in Guildford employer: University of Surrey
The University of Surrey is an exceptional employer, fostering a vibrant and inclusive work culture that prioritises personal and professional growth. As a Student Success Coach, you will be part of a dedicated team committed to empowering students, with access to comprehensive support services and opportunities for collaboration across departments. Located in a dynamic academic environment, the university offers a unique chance to make a meaningful impact on student success while enjoying a diverse and supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Coach in Guildford
✨Tip Number 1
Familiarise yourself with the University of Surrey's values and mission. Understanding their commitment to student success and diversity will help you align your approach during interviews, showcasing how your personal philosophy matches theirs.
✨Tip Number 2
Network with current or former Student Success Coaches or similar roles at the University. Engaging in conversations can provide insights into the day-to-day responsibilities and challenges, allowing you to tailor your discussions during the interview.
✨Tip Number 3
Prepare examples of how you've successfully supported students in the past. Highlight specific instances where your coaching made a difference, as this will demonstrate your capability and commitment to student development.
✨Tip Number 4
Showcase your data analysis skills by discussing how you've used data to track student progress in previous roles. This will illustrate your ability to proactively identify at-risk students and implement effective interventions.
We think you need these skills to ace Student Success Coach in Guildford
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the key responsibilities and required skills for the Student Success Coach position. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Compelling Cover Letter:In your cover letter, clearly explain how your skills and experiences meet the requirements of the role. Use specific examples from your past work or academic experiences that demonstrate your ability to support student success.
Highlight Relevant Experience:Ensure your CV showcases any previous roles in advisory or coaching positions, particularly those involving student support. Emphasise your interpersonal skills and any experience using data to track progress.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of Surrey
✨Showcase Your Interpersonal Skills
As a Student Success Coach, strong interpersonal skills are crucial. Be prepared to share examples of how you've built supportive relationships with students in the past. Highlight your ability to empathise and connect with individuals from diverse backgrounds.
✨Demonstrate Your Coaching Experience
Make sure to discuss your previous experience in advisory or coaching roles. Provide specific instances where you successfully guided students towards achieving their academic goals, showcasing your commitment to student development.
✨Familiarise Yourself with Data Usage
Since the role involves using data to track student progress, be ready to talk about your experience with data analysis. Discuss how you've used data to inform your interventions and support strategies in previous roles.
✨Prepare for Collaborative Scenarios
The position requires working closely with various stakeholders. Think of examples where you've collaborated with colleagues or services to enhance student support. This will demonstrate your ability to work within a team and contribute to a collective goal.
