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For Companies At a Glance
- Tasks: Support members and users at Surrey Sports Park, ensuring exceptional customer service.
- Company: Join Surrey Sports Park, a vibrant hub for sport and wellbeing in the community.
- Benefits: Enjoy free gym membership, 25 days holiday, and a competitive pension scheme.
- Why this job: Be part of a passionate team in a dynamic, fun environment with growth opportunities.
- Qualifications: No specific qualifications required; just bring your enthusiasm and customer service skills.
- Other info: Flexible part-time role perfect for students looking to gain experience.
The predicted salary is between 24000 - 36000 £ per year.
A great opportunity for a Sales & Support Advisor to join Surrey Sports Park on a part time basis, providing high-level support to new and current members & users of the park.
You’ll ensure smooth running and professionalism of services and programmes, delivering exceptional customer service and contributing to SSP’s revenue generation through the retention of our current members.
We value, empower and support every member of staff to get the best out of your unique talents, so you’ll be rewarded with a generous salary, 25 Days Holiday, competitive pension contribution, free gym membership, family friendly benefits and a unique and vibrant working environment.
The role
Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community.
We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically. The team is passionate and high performing, and the business model requires us to deliver a self-sustaining, well managed and customer service focused business.
Responsibilities of this role include:
What’s in it for you?
We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive.
Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment.
Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer:
Sales and Support Advisor employer: University of Surrey
Contact Detail:
University of Surrey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Support Advisor
✨Tip Number 1
Familiarise yourself with Surrey Sports Park's mission and values. Understanding their commitment to providing an exceptional experience for members will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This will highlight your ability to manage conflicting demands and provide excellent support, which is crucial for this position.
✨Tip Number 3
Research the various IT, finance, and leisure management systems that are commonly used in sports facilities. Being knowledgeable about these tools can give you an edge and show that you're proactive about understanding the role's requirements.
✨Tip Number 4
Network with current or former employees of Surrey Sports Park if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Sales and Support Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales and Support Advisor position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, administration, and any related fields. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide exceptional support.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Highlight specific examples of how you have successfully managed conflicting demands or provided excellent customer service in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at University of Surrey
✨Research Surrey Sports Park
Before your interview, take some time to learn about Surrey Sports Park, its mission, and the services it offers. Understanding their values and community impact will help you align your answers with what they are looking for in a Sales & Support Advisor.
✨Showcase Your Customer Service Skills
As this role heavily focuses on customer service, be prepared to share specific examples of how you've provided exceptional support in previous positions. Highlight your ability to handle conflicting demands and make effective decisions under pressure.
✨Demonstrate Your Administrative Abilities
Since the role involves administrative tasks, discuss your experience with managing various administrative duties. Mention any relevant IT or management systems you’ve used, and how you ensure consistency and quality in your work.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might inquire about team dynamics, opportunities for professional development, or how success is measured in the position.
