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- Tasks: Supervise a team, ensure safety, and deliver excellent guest service at a leading sports venue.
- Company: Join Surrey Sports Park, a top UK sports and activity centre.
- Benefits: Training provided, competitive pay, and a fun, dynamic work environment.
- Why this job: Be part of an energetic team and make a real impact on guests' experiences.
- Qualifications: Strong leadership skills, customer service focus, and relevant qualifications required.
- Other info: Flexible rota-based hours, including mornings, evenings, and weekends.
An exciting opportunity has arisen within the Operations department at Surrey Sports Park for a full- time Recreation Assistant.
We are looking for a proactive, self-motivated and highly organised individual to join our friendly and busy team. The role is active and varied and you will be responsible for supporting the day-to-day operations of the centre. General responsibilities will include cleaning, maintenance, set up, maintaining, and dismantling of equipment for preparation of areas and sessions as appropriate. Providing poolside supervision, including making water-based rescues and ensuring activities can be carried out safely, effectively and within a prescribed timescale.
This role will include working on a rota of an average of 40 hours per week including weekends, early mornings and evening shifts.
About you
If you hold excellent customer service skills, are passionate about sport and fitness, and enjoy working as part of a team please apply.
An RLSS National Pool Lifeguard Qualification (NPLQ) is essential for this role, but training and funding will be provided for candidates who pass the swim test and interview.
About Us
Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community. We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically.
In addition to salary, we provide:
- Free full access membership at Surrey Sports Park, and discounted for family and friends
- Generous annual leave entitlement of 33 days holiday
- Varied and supportive work environment
- Employee Assistance Programme – via BHSF RISE
- Generous pension (employers\’ contribution up to 12%)
How to apply
Please complete our online application form by clicking the \”apply online\” button.
The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as \”please see attached CV\” will not be considered acceptable.
Further details
Job Description
Recreation Assistant employer: University of Surrey
Contact Detail:
University of Surrey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports and leisure industry. Attend local events or workshops at places like Surrey Sports Park to meet potential employers and show them your enthusiasm.
✨Tip Number 2
Prepare for interviews by practising common questions related to recreation and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times when you’ve successfully led a team or managed a project. This will resonate well with employers looking for a Senior Recreation Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Recreation Assistant
Some tips for your application 🫡
Show Your Passion for Sport: When writing your application, let your enthusiasm for sports shine through! We want to see how your love for physical activity aligns with our mission at Surrey Sports Park.
Highlight Your Leadership Skills: As a Senior Recreation Assistant, you'll be supervising a team. Make sure to showcase any previous leadership experience or examples where you've successfully managed a group in your application.
Emphasise Customer Service Experience: We pride ourselves on delivering outstanding guest service. In your application, share specific instances where you've gone above and beyond for customers, as this will resonate with us.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at University of Surrey
✨Know Your Stuff
Make sure you understand the role of a Senior Recreation Assistant inside out. Familiarise yourself with the responsibilities listed in the job description, especially around supervising teams and ensuring safety standards. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Leadership Skills
Since this role involves supervising a team, be ready to discuss your leadership experience. Think of specific examples where you've successfully led a team or handled a challenging situation. This will demonstrate your capability to manage and motivate others effectively.
✨Customer Service is Key
Prepare to talk about your customer service experiences. Think of times when you went above and beyond for a guest or resolved a complaint. Highlighting your ability to deliver excellent service will resonate well with the interviewers, as it's a crucial part of the role.
✨Health and Safety Knowledge
Brush up on your health and safety knowledge, particularly in a leisure environment. Be prepared to discuss relevant certifications like your First Aid at Work Certificate and National Pool Lifeguard Qualification. Showing that you prioritise safety will give the interviewers confidence in your abilities.