At a Glance
- Tasks: Support and enhance technology for teaching in Computer Science and Cyber Security.
- Company: Join a vibrant community focused on innovation in education.
- Benefits: Flexible working, professional development, and access to excellent facilities.
- Other info: Opportunities for career growth and a supportive team environment.
- Why this job: Make a real impact on student learning experiences with cutting-edge technology.
- Qualifications: Strong tech skills, problem-solving mindset, and collaborative spirit.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Innovative technology support for Computer Science students is key to improving the student experience.
This permanent Technical Support Specialist role is based in the School of Computer Science and Electronic Engineering and is central to our teaching and learning, supporting delivery and development of high‑quality, lab‑based teaching across Computer Science and Cyber Security programmes.
You will join a vibrant, forward‑thinking community of academics and technical specialists who are passionate about education and innovation.
Working across a broad range of technologies and projects, you will help identify and drive new solutions that enhance automation of assessment and feedback, enable staff to make best use of our on‑cloud and on‑premises infrastructure, and support students as they engage in practical security challenges.
Key Responsibilities
- Develop, commission, support and maintain technology that underpins teaching and learning activities.
- Web development, scripting, and integration of solutions with the online learning environment.
- Configure virtual cloud provisioning and infrastructure to support security penetration testing and other advanced exercises.
- Enhance automation of assessment and feedback systems.
- Support staff and students with on‑cloud and on‑premises infrastructure solutions.
Qualifications & Skills
- Strong technical understanding of programming and systems.
- Practical, collaborative mindset with confidence to bring new ideas.
- Demonstrated experience in problem solving and delivering technology solutions.
- Focus on ownership, initiative and timely delivery.
- Comfortable working independently and in teams.
- Clear and professional communication at all organisational levels.
- Working arrangements
Work on campus with opportunities for working from home.
Why Join Us
Join a committed, supportive team and a lively School community focused on innovation in teaching and enhancing the student experience.
Lead and shape technology solutions that directly impact how students learn.
Work with a broad and modern infrastructure landscape, including cloud, virtualisation and security labs.
Benefits
- Access to excellent facilities, resources and opportunities to develop your technical and professional skills.
- Contribution ideas, take ownership of projects and see the positive impact of your work reflected in students’ experience.
- Generous pension.
- Relocation assistance where appropriate.
- Flexible working options including job share and blended home/campus working locations (dependent on duties).
- Access to world‑class leisure facilities on campus.
- Range of travel schemes.
- Supportive family‑friendly benefits, including an excellent on‑site nursery.
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Technical Support Specialist (Development Support) in Guildford employer: University of Surrey
The University of Surrey is an exceptional employer, fostering a vibrant and inclusive work culture that prioritises innovation and collaboration. With a commitment to employee development and a focus on impactful research, staff have access to numerous growth opportunities and resources to advance their careers. Located in a dynamic academic environment, the university not only supports meaningful contributions to cutting-edge research but also encourages a sense of community among its diverse workforce.
