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- Tasks: Manage student data and support programme organisation for a smooth academic experience.
- Company: A leading university dedicated to inclusivity and student success.
- Benefits: Fixed-term role with opportunities for professional growth and development.
- Why this job: Make a real difference in students' lives while honing your administrative skills.
- Qualifications: Administrative experience and strong customer service skills are essential.
- Other info: Join a dynamic team and contribute to exciting university events.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
Work with the Line Manager, academic and administrative staff to deliver a high‑quality, efficient service to students, staff and external clients through the Student Scheduling team, maintaining student, programme and module information and supporting staff in programme organisation while ensuring data integrity and reporting.
Key Responsibilities
- Provide efficient administration and management of activities related to the maintenance of programme, module and student data for one of three Faculties, ensuring data integrity, internal and external reporting requirements and deadlines are met.
- Build and maintain effective working relationships with academic staff and colleagues from the wider Chief Student Officer's Directorate.
- Acquire and maintain an excellent working knowledge of the student records system (SITS) and timetabling system (CMIS) to work effectively and efficiently and contribute to process improvements.
- Receive and process enquiries in a timely and courteous manner to contribute to the overall student experience.
- Take forward actions on the basis of an agreed schedule for data maintenance, such as programme and module changes, and then enter changes within SITS.
- Edit and produce accurate timetables and related data.
- Apply current processes and procedures in line with University regulations and policy.
- Support key student/Faculty events (such as open days, graduations).
- Work closely with Senior Scheduling Officers to ensure the administration of Short Courses is conducted professionally and with attention to detail.
Qualifications and Skills
- Administrative experience, preferably in higher education.
- Ability to work to a high level of detail and strong customer focus.
- Computing skills, in particular with databases.
- Excellent interpersonal and organisational ability.
- Adaptability to different situations, well‑organised and methodical approach.
Employment Details
Fixed‑term position provisionally until December 2026.
Equal Opportunity Statement
The University is committed to providing an inclusive environment that offers equal opportunities for all. Applications from under‑represented groups, especially people from Black, Asian and minority ethnic groups and people with disabilities, are encouraged.
Student Scheduling Administrator in Guildford employer: University of Surrey
Contact Detail:
University of Surrey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Scheduling Administrator in Guildford
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like and might even refer you directly, which is a massive plus.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with the student records system (SITS) and timetabling system (CMIS). Being able to chat about these systems shows you’re serious and ready to hit the ground running.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you’ve managed data or schedules in the past. This will highlight your attention to detail and ability to handle multiple tasks efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Student Scheduling Administrator in Guildford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in administration, especially in higher education. We want to see how your skills align with the role of Student Scheduling Administrator!
Show Off Your Attention to Detail: Since this role requires a high level of detail, be sure to showcase examples where you've successfully managed data or maintained records accurately. We love seeing that meticulous approach in action!
Highlight Your Interpersonal Skills: This position involves working closely with academic staff and students, so don’t forget to mention your excellent communication and relationship-building skills. We’re all about teamwork here at StudySmarter!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at University of Surrey
✨Know Your Systems
Familiarise yourself with the student records system (SITS) and the timetabling system (CMIS) before the interview. Being able to discuss how you would use these systems to maintain data integrity and support programme organisation will show that you're proactive and ready to hit the ground running.
✨Showcase Your Attention to Detail
Prepare examples from your past experience where your attention to detail made a difference. Whether it was managing data or producing accurate reports, demonstrating this skill is crucial for the role of Student Scheduling Administrator.
✨Build Rapport with Staff
Think about how you can build effective working relationships with academic staff and colleagues. During the interview, mention any previous experiences where you successfully collaborated with others, as this will highlight your interpersonal skills and customer focus.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like processing enquiries or managing changes in programme data. Prepare by thinking through potential scenarios and how you would approach them, ensuring you align your answers with the university's regulations and policies.