At a Glance
- Tasks: Support students with financial advice and guidance throughout their university journey.
- Company: University of Surrey, committed to inclusivity and student success.
- Benefits: Generous pension, flexible working, access to leisure facilities, and family-friendly perks.
- Other info: Encouraging applications from diverse backgrounds to enhance our community.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Organised, proactive, with strong analytical and communication skills.
The Student Money Advisor contributes to providing excellent student support services, aiding the recruitment, retention and progression of all students, and ensuring high levels of student satisfaction. The post holder will work as part of the Student Money Advice team, which provides financial support and advice to Surrey students (both UK and International – UG, PGT and PGR), throughout their student lifecycle.
Areas of responsibility include offering information, advice and guidance around different areas of advice/student life, administering the university’s hardship fund and delivering the provision of our digital money service through our partnership with Blackbullion.
About you
You must be organised, proactive, detail‑focused, and able to prioritise multiple demands. Strong analytical and problem‑solving skills, a commitment to continuous improvement, excellent communication, and the ability to work effectively with diverse stakeholders are essential.
How to apply
Please apply on the University website including a CV and covering letter (please note that applications without these documents will not be considered). The covering letter should touch on the competencies listed in the job profile and demonstrate how you meet the criteria required. For informal enquiries relating to the role please contact Emma Hatto, Student Money Advice Manager: e.hatto@surrey.ac.uk.
Further details
For more information and to apply online, please download the further details and click on the 'Apply' button above. In return we offer a generous pension, relocation assistance where appropriate, flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world‑class leisure facilities on campus, a range of travel schemes and supportive family‑friendly benefits including an excellent on‑site nursery.
The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We value everyone in our community and are seeking to increase the diversity within our community. Therefore we particularly encourage applications from under‑represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.
£32,080 to £33,002 per annum
Student Money Advisor in Guildford employer: University of Surrey
The University of Surrey is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With flexible working options, access to world-class leisure facilities, and a commitment to diversity, the role of Student Money Advisor not only allows you to make a meaningful impact on students' lives but also provides ample opportunities for personal and career development in a vibrant academic community.
StudySmarter Expert Advice🤫
We think this is how you could land Student Money Advisor in Guildford
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Student Money Advisor and think about how your skills match up. This will help you shine during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former Student Money Advisors on LinkedIn or through university events. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to student support and financial advice. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Surrey!
We think you need these skills to ace Student Money Advisor in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Student Money Advisor role. Highlight relevant experience and skills that match the job description, especially around student support and financial advice.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to demonstrate how you meet the competencies listed in the job profile. Be specific about your experiences and how they relate to the role.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects this. Use clear, concise language and check for any typos or errors before submitting.
Apply Through Our Website:Don’t forget to apply through the University website! It’s the best way to ensure your application is considered. Plus, it shows you’re following instructions, which is always a good look!
How to prepare for a job interview at University of Surrey
✨Know Your Stuff
Make sure you understand the role of a Student Money Advisor inside out. Familiarise yourself with the financial support services offered, especially the hardship fund and the digital money service with Blackbullion. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Skills
Prepare examples that highlight your organisational skills, problem-solving abilities, and how you've effectively communicated with diverse groups. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, challenges faced by the Student Money Advice team, or how they measure student satisfaction. This shows you're engaged and thinking critically about the role.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The University values diversity and inclusivity, so being authentic can help you connect better with the interviewers and demonstrate that you’d fit well within their community.