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- Tasks: Lead a team providing financial support and advice to students throughout their university journey.
- Company: Join the University of Surrey, a global community dedicated to life-changing education.
- Benefits: Enjoy flexible working, generous pension, and access to world-class leisure facilities.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Strong organisational, analytical, and communication skills are essential for this role.
- Other info: We value diversity and encourage applications from under-represented groups.
The predicted salary is between 33700 - 44000 £ per year.
The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee. Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.
The Student Money Advice Manager contributes to providing excellent student support services, aiding the recruitment, retention and progression of all students, and ensuring high levels of student satisfaction. The post holder manages the Student Money Advice team which provides financial support and advice to Surrey students (both UK and International – UG, PGT and PGR), throughout their student lifecycle. Areas of responsibility include offering information, advice and guidance around different areas of advice/student life, managing the administration and operation of the university’s hardship fund and leading on the provision of our digital money service through our partnership with Blackbullion.
You must be organised, proactive, detail-focused, and able to prioritise multiple demands. Strong analytical and problem-solving skills, a commitment to continuous improvement, excellent communication, and the ability to work effectively with diverse stakeholders across and beyond the collegiate university are essential.
Please apply on the University website including a CV and covering letter (please note that applications without these documents will not be considered). The covering letter should touch on the competencies listed in the Job Profile and demonstrate how you meet the criteria required.
For informal enquiries relating to the role please contact: Oliver Crenol, Head of Student Hub Operations.
Interviews will be held on Monday 16th February.
The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We value everyone in our community and are seeking to increase the diversity. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.
In return we offer a generous pension, relocation assistance where appropriate, flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery.
Click here to find out more about the benefits we offer to support you.
Student Money Advice Manager in Guildford employer: University of Surrey
Contact Detail:
University of Surrey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Money Advice Manager in Guildford
✨Tip Number 1
Get to know the University of Surrey inside out! Research their values, culture, and recent initiatives. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend university events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role of Student Money Advice Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure your CV and covering letter highlight your relevant experience and enthusiasm for supporting students at Surrey.
We think you need these skills to ace Student Money Advice Manager in Guildford
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight how your skills and experiences align with the competencies listed in the job profile. We want to see your personality and passion for supporting students, so don’t hold back!
Tailor Your CV: Don’t just send out the same CV for every application. Tailor it to reflect the specific requirements of the Student Money Advice Manager role. We’re looking for details that show you’re organised, proactive, and detail-focused, so make those qualities pop!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love seeing strong analytical skills in action, so share stories that demonstrate your ability to think critically and find solutions.
Apply Through Our Website: Make sure to apply through the University of Surrey’s website. It’s the easiest way for us to receive your application, and we want to ensure you’re considered for this fantastic opportunity. Don’t forget to include both your CV and cover letter!
How to prepare for a job interview at University of Surrey
✨Know Your Stuff
Make sure you understand the role of a Student Money Advice Manager inside out. Familiarise yourself with the financial support services offered at the University of Surrey and be ready to discuss how you can enhance these services. Research the partnership with Blackbullion and think about how you can leverage digital tools to improve student financial literacy.
✨Showcase Your Skills
Prepare examples that highlight your organisational, analytical, and problem-solving skills. Think of specific situations where you've successfully managed multiple demands or improved processes. This will demonstrate your proactive approach and commitment to continuous improvement, which are key for this role.
✨Engage with Diversity
The University values diversity, so be prepared to discuss how you can contribute to an inclusive environment. Share experiences where you've worked with diverse groups or supported under-represented communities. This shows that you align with their commitment to equality and can effectively engage with a wide range of stakeholders.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the challenges the Student Money Advice team currently faces or how success is measured in this role. This not only shows your interest but also gives you a chance to demonstrate your understanding of the position and the university's goals.
