At a Glance
- Tasks: Support student engagement activities and enhance the student experience at the University of Surrey.
- Company: Join a globally recognised university dedicated to life-changing education and research.
- Benefits: Gain valuable experience, develop skills, and contribute to a vibrant student community.
- Other info: Flexible hours with opportunities for evening and weekend work during key university events.
- Why this job: Make a real impact by amplifying student voices and shaping university decisions.
- Qualifications: Strong organisational skills, data analysis proficiency, and a passion for improving student experiences.
The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.
We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee.
Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.
The role
We are seeking to appoint an organised, analytical and highly motivated individual to join our Student Events and Communities team as Student Engagement Assistant.
This exciting role will work alongside the Student Engagement Coordinator to support the delivery of Student Academic Partnership Forums, Welcome periods and a range of student feedback activities and projects. The primary focus of the role is on student-facing activity that enables students to share their experiences, strengthens partnership working and ensures student feedback informs decision-making and service improvement.
Key responsibilities
- Support the planning and delivery of Student Academic Partnership Forums, working with academic colleagues, the Students’ Union and Course Representatives to coordinate logistics, communications and engagement.
- Manage forum administration, including scheduling meetings, booking rooms, issuing calendar invitations and circulating reports and documentation.
- Support the delivery and evaluation of student voice activities, including surveys and focus groups, analysing findings and producing clear reports that inform strategic priorities and service improvements.
- Coordinate key engagement activities, including collecting and analysing Welcome feedback, producing annual reports, promoting the Course Representative scheme and maintaining the student voice repository.
- Support communications relating to the Events and Communities team’s activities, working with Marketing and Communications colleagues to engage students effectively.
- Provide wider support to the Events and Communities team and contribute to University activities such as Welcome, Open Days, ceremonies and corporate events.
About you
- Strong organisational and administrative skills, with the ability to manage competing priorities and deliver several activities within the same timeframe.
- Confidence using Microsoft Excel and other data analysis tools to analyse feedback, attendance information and survey findings.
- The ability to communicate findings clearly and turn student feedback into useful insights.
- Strong interpersonal skills and the ability to work with empathy, care and patience while maintaining appropriate professional boundaries.
- Experience of working collaboratively as part of a team and building positive relationships with a range of stakeholders.
- A flexible, student‑centred approach and a commitment to improving the student experience.
- Experience of working within higher education would be advantageous.
Please note that some evening and weekend work may be required. The successful candidate will also be expected to support University Welcome activities, and annual leave should not be taken between mid‑September and mid‑October.
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Student Engagement Assistant in Guildford employer: University of Surrey
The University of Surrey is an exceptional employer, fostering a vibrant and inclusive work culture that prioritises innovation and collaboration. With a commitment to employee development and a focus on impactful research, staff have access to numerous growth opportunities and resources to advance their careers. Located in a dynamic academic environment, the university not only supports meaningful contributions to cutting-edge research but also encourages a sense of community among its diverse workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Student Engagement Assistant in Guildford
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like University of Surrey or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at University of Surrey.
We think you need these skills to ace Student Engagement Assistant in Guildford
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Student Engagement Assistant at University of Surrey, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at University of Surrey.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining University of Surrey and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Student Engagement Assistant role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at University of Surrey to see why you’re a perfect fit.
How to prepare for a job interview at University of Surrey
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show University of Surrey you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at University of Surrey will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure University of Surrey that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to University of Surrey about what you bring to the table.
